Job Specification

Position Title:
Operations Technician/Park Warden
Job Code:
41102 - Resource Technician 2
Job ID:
49747
 

Purpose of Position :

As a member of the Grundy Lake Provincial Park Team, under the general supervision of the Assistant Park Superintendent to assist in planning, organizing and delivering Maintenance, Enforcement, and operational programs at Grundy Lake and associated Provincial Parks.

Duties / Responsibilities :

Job requires:

• Performing maintenance duties by:
o Implementing the park maintenance plan
o Providing general park maintenance by performing routine and non-routine maintenance (i.e. general facility repair, grounds/campsite maintenance, facility sanitation) which may require operating light powered equipment (ie. Chainsaw, brushsaw, generator, ATV, lawnmower, tractor)
o Participating in the operation and maintenance of the park water treatment and distribution system and wastewater treatment facilities including taking appropriate samples and tests to ensure a safe and continuous operation of the related facilities.
• Carries out park enforcement to ensure the safety of the park and its' visitors by:
o Enforcing relevant provincial statutes (i.e. Provincial Parks Act, Liquor License Act, Highway Traffic Act, etc) by conducting Park Warden duties to promote user compliance with park rules and regulations and address and resolve oral and written complaints, concerns, suggestions, and issues.
o Maintaining an accurate and detailed record of all enforcement activities/occurrences, compiling occurrence reports and preparing seized items for disposal
o Acting as a duty officer in the absence of the Superintendent and Assistant Superintendent
o Implementing the enforcement and emergency plan
• Providing group leadership to unclassified staff and students on behalf of the Assistant Superintendent, including recommending staff hiring, assigning daily work, monitoring the quality and quantity of work, explaining work methods/policy & procedures, monitoring performance for input to performance management process, monitoring adherence to policy, and training; ensuring staff compliance to the Occupational Health and Safety Requirements.
• Conducting administrative duties including preparing and updating operational reports, assisting with hiring and performance management process, reconciling Pcard and ARI statements, updating MAIS annually, signing out and tracking of various inventories.
• Performing other related duties (e.g. operating MNR radio and phone system, working variable hours and weekends as required, performing first-aid treatment and assisting in emergency services as required, maintaining data entry records & inventories of park supplies).

Managers have the right to assign additional duties.

NOTE: The incumbent shall, while in the workplace, conduct themselves in compliance with the Occupational Health and Safety Act and any workplace practices as directed by their immediate supervisor. The incumbent shall report any hazards of which they are aware to their immediate supervisor.

Staffing and Licencing :

• Valid Driver's Licence
• Valid Emergency First Aid Certificate
• Ability to be designated as a Park Warden and meet the ministry certification criteria and standards in the Use of Force
• Valid Limited Sub System Water Certificate or the ability to obtain

Knowledge :

Job requires knowledge of park applicable resource management principles, techniques and legislation, policies, procedures and guidelines to ensure compliance and providing visitor information.

Job requires knowledge of relevant legislation, policies and procedures to conduct Park Warden duties and to enforce provincial statutes and to explain rules/procedures to employees and park visitors.

Job requires group leadership skills to assign work to students and unclassified staff under the direction or on behalf of the Assistant Superintendent, including assigning daily work, monitoring the quality and quantity of work and reporting on progress.

Job requires knowledge of park administration, business practices, purchasing, accounting policies, procedures and guidelines to effectively assist in the operation of the Park program by operating within these guidelines and leading others.

Job requires knowledge of work plan procedures to track project expenditures and to ensure approved budget is not exceeded; providing input into the budget planning process to provide information about funding required for planned projects.

Job requires knowledge of commercial and corporate computer operations including CAMIS, WORD, EXCEL, to facilitate camper registration and reservation, store operation, purchasing, word-processing, record-keeping, data base needs, and internet and e-mail correspondence and internet.

Job requires working knowledge of general building and maintenance of a variety of equipment to carry out routine maintenance duties and operate light powered equipment, e.g. lawn mowers.

Job requires knowledge of customer service standards/practices, telephone operation and etiquette to serve park clients and respond to general information requests from internal/external clients.

Job requires knowledge of the Occupational Health and Safety Act and Regulations to conduct training and workplace inspections, and to ensure all employees comply with relevant acts, codes, policies, and procedures.

Skills :

Job requires analytical skill to determine urgency of matters/inquiries/processes and give priority based on knowledge of subject matter or by discussing with supervisor/park staff and evaluating park needs. Job requires analytical skill to apply resource management principles and techniques and to respond to emergency situations considering urgency, implications and possible effects to ensure environmental and human protection. Job requires analytical and organizational skills to organize own workload to ensure assignments are completed within established time frames (e.g. enforcement reports and requisitions), and to assign and monitor work.

Job requires arithmetic skills to accurately account for change float, track expenditures, purchasing supplies, prepare travel claims, and maintain park inventories.

Job requires group leadership skills and interpersonal communication skills to provide direction to assigned staff by assigning work, explaining work methods, monitoring performance and ensuring continuity in services.

Job requires written and verbal communication skills to address complaints, and to clarify and explain items in detail to park visitors regarding park procedures, policies, and legislation and to conduct Park Warden duties.

Job requires the skill and physical ability to meet physical demands analysis and to pass Park Warden Certification. Job requires the skill and ability to operate tools and equipment safely and efficiently.

Freedom of Action :

Job requires working within established legislation, policies, and procedures to perform Park Warden duties and assist in park operations, administration and enforcement duties.

Job requires adhering to and accessing relevant Ministry policies, procedures, guidelines, directives, established practices and legislation to provide answers to inquiries and to perform tasks (e.g. park reservations policy, revenue receiving requirements, purchasing guidelines, customer service standards, and Park Warden duties)

Job requires that matters of a contentious nature be referred to supervisor (e.g. poor performance of staff member's, interpersonal conflicts, performance issues of staff member, non routine expenditures, and operational changes/abnormalities).

Job requires performing tasks with minimal direct supervision and establishes work priorities within established policies, procedures and directives.

Job requires making decisions on own initiative (e.g. composing correspondence, issuing permits, verifying expenditures, Park Warden duties) based on questioning clients, visitors, and staff to determine validity and ensure accordance with policies, procedures, directives and legislation. Job performs tasks with minimal direct supervision and works independently to establish work priorities and resolve issues within established policies, procedures and directives.

Job requires performing tasks under general supervision of Park Superintendent and works independently to establish work priorities and resolve issues within established government procedures, policies and directives.

Job requires referring to supervisor on matters of an unusual/potentially contentious nature or which represent a contravention of policies, procedures or normal business practices (e.g. contravention of park policies, irate clients, staffing issues.)

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