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Job Ad
Ministry: Ministry of Health and Long-Term Care
Division: Emergency Health Services
Position Title: Communications Training Officer
Duration: 1 Permanent
Location: 2380 St. Laurent Blvd., Ottawa, K1G 6C4, East Region
Compensation Group: AMAPCEO
Salary: $60,290.00 - $73,397.00 per annum
Position Status: Open
Job Code: 17AGA - General Admin Ama Unit AGA17
Schedule: 6
Category: Communications; Marketing and Creative Services
Job ID: 22019

An opportunity exists with the Ministry of Health and Long-Term Care Emergency Health Services Branch for an experienced and motivated individual to provide Communications Officer training.
You will: deliver, evaluate and develop training programs for Communications Officers with ambulance communication services; evaluate/document student performance; participate in development, implementation and maintenance of quality assurance/improvement programs. Frequent travel to other locations within Ontario, for extended periods, is required.
Qualifications:Knowledge of adult education principles, practices, techniques and presentation skills to develop and deliver programs to adults; knowledge of quality assurance (QA) and continuous quality improvement (CQI)principles to develop and administer QA programs, as well as monitor Communications Officers` performance; knowledge of current communication, dispatching and automation theories, practices and equipment used in Ontario`s emergency health system to develop and deliver educational programs for emergency medical dispatching; strong communication skills: written – to prepare educational material, reports, recommendations, document student performance and draft external correspondence; oral – to present training programs and participate on committees; planning, analytical and problem solving skills to identify training needs and to design, cost, schedule and implement training programs; leadership skills to lead training sessions and encourage participation; understanding of current legislation, regulations, policies and practices pertaining to ambulance service delivery; ability to use word processing, spreadsheet and presentation software to support administration of a regional training program, prepare reports and educational materials; valid driver`s licence for frequent travel to other locations within Ontario.

Posting Date:Thursday, November 05, 2009
Closing Date:Friday, November 20, 2009
Applications must be received by the end of the closing date with the Job ID number quoted.
Apply online
or send application to:


Applications are accepted online only. As an equal opportunity employer, the OPS will provide employment accommodation if required. Contact the Eastern Recruitment Centre at:
1-866-410-8933 or (613) 547-4402, Ontario, CANADA
Fax: Please note that faxes are not accepted

Only applicants selected for interview will be contacted.
OPS employees are required to quote their WIN EMPLOYEE ID number when applying to positions.

The Ontario Public Service is an equal opportunity employer.
Accommodation will be provided in accordance with the Ontario Human Rights Code.