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Job Ad

Ministry: Ministry of Health and Long-Term Care
Division: Emergency Health Services Branch
Position Title: COMMUNICATIONS TRAINING OFFICER
Duration: 1 Permanent
Location: 2380 St Laurent Blvd, Ottawa, K1G 6C4, East Region
Compensation Group: AMAPCEO
Salary: $60,290.00 - $73,397.00 per annum
Position Status: Open
Job Code: 17AGA - General Admin Ama Unit AGA17
Schedule: 6
Category: Health and Social Services
Job ID: 22131

A challenging opportunity exists within the Ministry of Health and Long Term Care, Emergency Health Services Branch for an experienced and motivated individual to deliver, evaluate and develop Ambulance Communications Officer training. As a Communications Training Officer, you will be working with state of the art technology when training staff.

You will: develop, deliver and evaluate training programs for communications officers of ambulance communication services; evaluate and document student performance; participate in development, implementation and maintenance of quality assurance and improvement programs.

Qualifications:Knowledge of current communication, dispatching and automation theories, practices and equipment, used in Ontario`s emergency health system to develop and deliver educational programs for emergency medical dispatching. Knowledge of adult education principles, practices, techniques and presentation skills, to develop and deliver programs to adults. Strong communication skills; written to prepare educational material, reports, recommendations, document student performance and draft external correspondence, and oral to present training programs and participate on committees. Leadership skills, to lead training sessions and encourage participation. Knowledge of quality assurance (QA) and continuous quality improvement (CQI) principles, to develop and administer QA programs, as well as monitor Ambulance Communications Officers` performance. Planning, analytical and problem solving skills, to identify training needs and to design, cost, schedule and implement training programs. Understanding of current legislation, regulations, policies and practices pertaining to ambulance service delivery. Ability to use word processing, spreadsheet and presentation software, to support administration of a regional training program, prepare reports and educational materials.

This position requires a minimum valid driver`s licence class of G, or equivalent as recognized by the Province of Ontario and the ability to travel within Ontario, frequently and for extended periods of time.


Posting Date:Monday, November 02, 2009
Closing Date:Tuesday, November 17, 2009

Applications must be received by the end of the closing date with the Job ID number quoted.

Apply online
or send application to:


Applications are accepted online only. As an equal opportunity employer, the OPS will provide employment accommodation if required. Contact the Regional Recruitment Centre at:
613-547-4402 or 1-866-410-8933, Ontario, CANADA
Fax: Faxes are not being accepted at this time.


Only applicants selected for interview will be contacted.
OPS employees are required to quote their WIN EMPLOYEE ID number when applying to positions.

The Ontario Public Service is an equal opportunity employer.
Accommodation will be provided in accordance with the Ontario Human Rights Code.