A challenging opportunity exists in a central ambulance communications centre. We are seeking dedicated individuals to: work rotating shifts in a 24/7 environment; process 9-1-1 emergency and non-emergency requests for ambulance service; direct ambulance movements; provide pre-arrival instructions; communicate with individuals under stress; and operate complex computer-aided telecommunications equipmentWhat can I expect to do in this role?Strong multi-tasking, organizational and memory recall skills; ability to maintain control under pressure and use professional judgment; excellent critical thinking, decision making and problem solving skills; skill in handling situations in a professional manner; excellent leadership, customer service, interpersonal, verbal and written communications skills; proficiency in computer software and computer-based telecommunications applications; good understanding of spatial concepts (e.g., reading maps, calculating time, distance and movement); demonstrated ability to interpret and apply policies, procedures and information; typing at 35 wpm with 90% accuracyHow do I qualify?MandatoryOnly candidates who clearly identify they meet these qualifications will be considered. Job offer conditional upon: satisfactory criminal record check; valid standard first-aid and targeted responder CPR certificate, Ambulance Communications Officer provincial certification, Restricted Radio Operator certification, and successful completion of on-the-job training.
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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Queen's Printer for Ontario, 2007
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