Ontario Public Service Careers - Job Preview
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Apply By: Wednesday, January 23, 2013 11:59 pm EST Print this pagePRINT
 

Competition Status: Posting Closed

Approximately 3693 individuals applied for this opportunity.

We are no longer accepting applications. To obtain information on the status of the competition please contact the organization indicated on the Job Advertisement.

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Thank you for your interest in the Ontario Public Service.

CASE WORKER (TALENT POOL)
Organization:    Ministry of Community and Social Services
Division:    Ontario Disability Support Program
City:    North York, Scarborough, Toronto
Job Term:    Permanent, Temporary
Job Code:    10503 - Welfare Field Worker 2
Salary:    $1,121.25 - $1,346.88 Per Week*
Posting Status:    Open
Job ID:    48956
 View Job DescriptionView Job Description
 

Your strong client-focused, consultation and analytical expertise is needed to deliver the Ontario Disability Support Program (ODSP), using a case management approach.

Please note: The number of positions to be filled have not been identified at this time. This competition will be used to create an eligibility list to fill upcoming permanent and temporary opportunities and may be used for up to twelve months.

Candidates may be assigned to work at any one of the following locations:

Work Locations:
• 1870 Wilson Avenue, North York
• 770 Birchmount Road, Scarborough
• 385 Yonge Street, Toronto
• 47 Sheppard Avenue East, North York

What can I expect to do in this role?

• Provide customer service and consultation to clients
• Collect and evaluate information to determine eligibility for ODSP Income and Employment Supports
• Make adjustments to entitlements and resolve conflict situations
• Explain legislation and ministry initiatives
• Prepare a range of communication materials
• Plan and deliver information sessions to clients and stakeholders, on community-based employment supports

How do I qualify?

Customer Service and Communication Skills
• You can provide effective customer service to clients with disabilities
• You have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations
• You have effective communication and consulting skills to write clear, concise reports and conduct information sessions
• You demonstrate sensitivity towards diversity and inclusion of applicants, clients, and co-workers
• You have interviewing skills to conduct interviews with clients by phone or in person
• You have effective listening skills to determine client needs and make appropriate referrals

Knowledge
• You have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
• You have knowledge of labour market trends
• You are able to interpret and apply legislation in order to review/determine program eligibility and identify infractions

Analytical, Planning, and Organizational Skills
• You demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
• You have demonstrated analytical skills to collect, document and evaluate information
• You are able to work in a team environment

Additional information:

Address:  
  • Temporary, duration up to 12 months, 385 Yonge St, Toronto, Toronto Region or 770 Birchmount Rd, Scarborough, Toronto Region or 47 Sheppard Ave E, North York, Toronto Region or 1870 Wilson Ave, North York, Toronto Region
  • Permanent, 385 Yonge St, Toronto, Toronto Region or 770 Birchmount Rd, Scarborough, Toronto Region or 47 Sheppard Ave E, North York, Toronto Region or 1870 Wilson Ave, North York, Toronto Region
Compensation Group:   Ontario Public Service Employees Union
Schedule:   3.7
Category:   Customer and Client Services
Posted on:   Wednesday, January 2, 2013
 
Note:
  • The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
  • The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list to fill upcoming permanent and temporary opportunities and may be used for up to twelve months.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from applying and/or accepting a position with the Ontario Public Service for a specific time period (e.g. one year), or from applying and/or accepting a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
 
Remember: The deadline to apply is Wednesday, January 23, 2013 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.



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The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

 
*Indicates the salary listed as per the OPSEU Collective Agreement.
 
 
 
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