Ontario Public Service Careers - Job Preview
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Apply By: Monday, January 7, 2013 11:59 pm EST Print this pagePRINT
 

Competition Status: Posting Cancelled

Approximately 693 individuals applied for this opportunity.

Due to operational reasons the recruitment for this position has been cancelled.

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Thank you for your interest in the Ontario Public Service.

CLIENT SERVICES REPRESENTATIVE
Organization:    Ministry of the Attorney General
Division:    Court Services Division
City:    Kitchener
Job Term:    1 Temporary
Job Code:    08OAD - Office Administration 08
Salary:    $22.45 - $26.09 Per Hour*
Posting Status:    Open
Job ID:    49215
 View Job DescriptionView Job Description
 

Do you enjoy working in a fast paced environment with challenging work? If so, consider this opportunity with the Ministry of the Attorney General, Superior Court of Justice & Ontario Court of Justice in Kitchener!

In this role, you will be responsible for providing customer service at a public counter in a fast paced environment as well, as clerical and cashier duties.

What can I expect to do in this role?

You will:
• receive, review, process and issue court documents at a public counter;
• prepare court documents in electronic format;
• respond to telephone/counter inquiries and provide information to clients, legal professionals, etc.;
• provide information and assistance regarding procedures for completing and filing forms according to local practices, policies and applicable rules;
• collect fees, process payments, and issue invoices;
• input/update cases on court computerized systems; and,
• maintain filing systems and provide administrative/clerical support.

How do I qualify?

Communication and Customer Service skills:
• You have demonstrated customer service, interpersonal and communication skills to assist a diverse clientele by explaining complex processes and working collaboratively with others;
• You have professionalism, tact, discretion and judgment to provide information to clients and legal professionals;

Administrative skills:
• You have demonstrated organizational and time management skills in order to meet deadlines and set priorities in a high pressure and fast paced environment;
• You value accuracy and attention to detail in your work;
• You have analytical skills to receive, record and schedule court documents at the public counter;

Knowledge:
• You have the ability to acquire and apply knowledge of court practices and procedures as well as relevant legislation;
• You have knowledge of personal computer software packages such as word processing, spreadsheet and database applications; and,
• You have knowledge of office administration and basic mathematical skills to collect fees and process payments.

Additional information:

Address:  
  • 1 Temporary, duration up to 5.5 months, 20 Weber St E, Kitchener, West Region, Canadian Police Information Centre (CPIC) Screening Requirement
Compensation Group:   Ontario Public Service Employees Union
Schedule:   3.7
Category:   Customer and Client Services
Posted on:   Wednesday, December 19, 2012
 
Note:
  • The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from applying and/or accepting a position with the Ontario Public Service for a specific time period (e.g. one year), or from applying and/or accepting a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
 
Remember: The deadline to apply is Monday, January 7, 2013 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.



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The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

 
*Indicates the salary listed as per the OPSEU Collective Agreement.
 
 
 
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