Do you enjoy working in a fast paced environment with challenging work? If so, consider this opportunity with the Ministry of the Attorney General, Superior Court of Justice & Ontario Court of Justice in Kitchener!In this role, you will be responsible for providing customer service at a public counter in a fast paced environment as well, as clerical and cashier duties.What can I expect to do in this role?You will:• receive, review, process and issue court documents at a public counter; • prepare court documents in electronic format;• respond to telephone/counter inquiries and provide information to clients, legal professionals, etc.; • provide information and assistance regarding procedures for completing and filing forms according to local practices, policies and applicable rules; • collect fees, process payments, and issue invoices; • input/update cases on court computerized systems; and, • maintain filing systems and provide administrative/clerical support.How do I qualify?Communication and Customer Service skills:• You have demonstrated customer service, interpersonal and communication skills to assist a diverse clientele by explaining complex processes and working collaboratively with others;• You have professionalism, tact, discretion and judgment to provide information to clients and legal professionals;Administrative skills:• You have demonstrated organizational and time management skills in order to meet deadlines and set priorities in a high pressure and fast paced environment; • You value accuracy and attention to detail in your work; • You have analytical skills to receive, record and schedule court documents at the public counter;Knowledge:• You have the ability to acquire and apply knowledge of court practices and procedures as well as relevant legislation;• You have knowledge of personal computer software packages such as word processing, spreadsheet and database applications; and,• You have knowledge of office administration and basic mathematical skills to collect fees and process payments.
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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Queen's Printer for Ontario, 2007
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