Ontario Public Service Careers - Job Preview
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Apply By: Monday, March 18, 2013 11:59 pm EDT Print this pagePRINT
 

Competition Status: Posting Closed

Approximately 924 individuals applied for this opportunity.

We are no longer accepting applications. To obtain information on the status of the competition please contact the organization indicated on the Job Advertisement.

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Thank you for your interest in the Ontario Public Service.

CASEWORKER (TALENT POOL)
Organization:    Ministry of Community and Social Services
Division:    Ontario Disability Support Program
City:    Cornwall, Hawkesbury, Ottawa, Pembroke, Renfrew
Job Term:    Permanent, Temporary
Job Code:    10503 - Welfare Field Worker 2
Salary:    $1,121.25 - $1,346.88 Per Week*
Posting Status:    Open
Job ID:    49889
 View Job DescriptionView Job Description
 

Your strong client focused, consultation and analytical expertise is needed to deliver the Ontario Disability Support Program (ODSP) using a case management approach.

What can I expect to do in this role?

You will:

• Provide customer service and consultation to clients.
• Collect and evaluate information to determine eligibility for ODSP Income and Employment Supports.
• Make adjustments to entitlements and resolve conflict situations.
• Explain legislation and ministry initiatives.
• Prepare a range of communication materials.
• Plan and deliver information sessions to clients and stakeholders, on income and community-based employment supports.

Please note: this competition refers to bilingual and unilingual positions.

How do I qualify?

CUSTOMER SERVICE AND COMMUNICATION SKILLS:
• You can provide effective customer service to clients with disabilities.
• You have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations.
• You have effective communication and consulting skills to write clear, concise reports and conduct information sessions.
• You demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers.
• You have interviewing skills to conduct interviews with clients by phone or in person.
• You have effective listening skills to determine client needs and make appropriate referrals.

KNOWLEDGE:
• You have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities.
• You have knowledge of labour market trends.
• You are able to interpret and apply legislation in order to review/ determine program eligibility and identify infractions.

ANALYTICAL, PLANNING AND ORGANIZATION SKILLS:
• You demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines.
• You have demonstrated analytical skills to collect, document and evaluate information.
• You are able to work in a team environment.

MANDATORY:
Bilingual position: Proficiency in English and in advanced oral and written French.

Please note: This competition may be used to fill any future positions becoming available, within the next 18 months, with the Ontario Disability Support Program at locations within 125 km of those identified here.

Additional information:

Address:  
  • Permanent, 351 Preston St, Ottawa, East Region or 4 Montreal Rd, Cornwall, East Region or 162 Agnes St, Pembroke, East Region or 450 O'Brien Rd, Renfrew, East Region
  • Bilingual Permanent, 351 Preston St, Ottawa, East Region or 692 Main St E, Hawkesbury, East Region or 4 Montreal Rd, Cornwall, East Region or 162 Agnes St, Pembroke, East Region
  • Temporary, 351 Preston St, Ottawa, East Region or 4 Montreal Rd, Cornwall, East Region or 162 Agnes St, Pembroke, East Region or 450 O'Brien Rd, Renfrew, East Region
  • Bilingual Temporary, 351 Preston St, Ottawa, East Region or 692 Main St E, Hawkesbury, East Region or 4 Montreal Rd, Cornwall, East Region or 162 Agnes St, Pembroke, East Region
Compensation Group:   Ontario Public Service Employees Union
Schedule:   3.7
Category:   Health and Social Services
Posted on:   Monday, February 25, 2013
 
Note:
  • This ad is also available in French.
  • The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
  • The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list to fill upcoming opportunities within the next eighteen (18) months.
  • The minimum salary rates identified in this posting are subject to revision as a result of the recently agreed to OPSEU collective agreement covering the period of January 1, 2013 to December 31, 2014.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from applying and/or accepting a position with the Ontario Public Service for a specific time period (e.g. one year), or from applying and/or accepting a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
 
Remember: The deadline to apply is Monday, March 18, 2013 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.



Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.


The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

 
*Indicates the salary listed as per the OPSEU Collective Agreement.
 
 
 
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