Are you an organized, detail-oriented individual who excels at working efficiently and effectively towards meeting deadlines? If so, consider this opportunity to prove a range of administrative, clerical and customer services to support the overall child care licensing process.What can I expect to do in this role?In this role you will:• Support the day nursery licencing process.• Provide a variety of administrative, clerical and financial support.• Receive, log and track all complaints to ensure timely follow-ups.• Perform clerical financial services including processing invoices and expense claims, reconciliation and financial reporting.• Process child care licencing fees.• Arrange and setup meetings and conferences.• Coordinate incoming and outgoing correspondence.• Maintain manual and electronic filing systems.• Provide customer service and response to inquiries from the general public.How do I qualify?ADMINISTRATIVE AND FINANCIAL SKILLS:• You have experience providing administrative and financial support.• You have knowledge and experience of administrative and office procedures, practices and guidelines.• You are able to develop and maintain electronic and manual filing systems.• You have the ability to coordinate and assemble background materials; prepare correspondence, agendas and meeting materials.• You are proficient with computers and all aspects of desktop software such as word processing, databases, email, internet, spreadsheet preparation and creating presentations.• You have arithmetic skills to reconcile invoices, process licencing fees and expense claims.COMMUNICATION SKILLS:• You have written communication skills to type letters, reports and draft minutes and proofread for spelling and grammar.• You have oral communication skills to provide customer service and respond to inquiries and redirect customers accordingly.• You have interpersonal and team skills to participate in teleconferences and meetings.ANALYTICAL AND PROBLEM SOLVING SKILLS:• You have the ability to determine the best way to handle a task, situation or information request.• You are able to identify and resolve discrepancies.• You have the ability to exercise effective judgment related to challenging customers and circumstances.ORGANIZATIONAL SKILLS:• You have the ability to determine priorities, organize work and meet deadlines.• You have the ability to make arrangements for travel, meetings and conferences.• You are able to work independently in a fast paced environment with minimal supervision.MANDATORY:• You can type 45 words per minute.• You are proficient with word processing.• Proficiency in English and French at the advanced level oral and written.
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
This site is maintained by the Government of Ontario
Queen's Printer for Ontario, 2007
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