*Targeted to Post-Secondary students*This job posting represents multiple positions within different ministries and locations across Ontario. Ministry and job location details are listed below. You are required to identify the ministries and cities you are interested in applying to. Note: relocation expenses are not covered by ministries. Applications are accepted online. Resumes and cover letters are not accepted. Describe your skills, knowledge and relevant paid work or volunteer experience in the related questions on the application form.To assist you with the application process please visit the Summer Employment Opportunities website and view the following resources: - Eligibility Requirements - Student Application Guide -item 1 in Key Resources - Explanation of Rating Scale for Application Questions -item 2 in Key ResourcesMinistry of Attorney General1 position at 330 University Ave, Toronto1 position at 99 Wellesley St, Toronto1 position at 700 Bay St, TorontoMinistry of Citizenship and Immigration2 positions at 123 Edward St, Toronto - 2 positions are bilingualMinistry of Government Services3 positions at 1201 Wilson Ave, Downsview7 positions at 222 Jarvis St, Toronto1 positions at 375 University Ave, TorontoMinistry of Health and Long-Term Care4 positions at 5700 Yonge St, North YorkMinistry of Labour1 position at 505 University Ave, TorontoMinistry of Training, Colleges and Universities1 position at 900 Bay St, TorontoMinistry of Transportation1 position at 1201 Wilson Ave, DownsviewWhat can I expect to do in this role?Work Description: • Support staff with delivering desktop support to meet client information technology needsYou may be required to work on some or all of the following tasks:• Provide technical support to clients by email, phone, in person, or using remote access• Assist with Investigating, analyzing and resolving all operational incidents, requests for change; determine root causes and develop solutions that consider systems administration, technical, operational and service problems• Plan, organize, coordinate and manage daily assigned work• Work may require experience specified/listed in the questions belowHow do I qualify?MandatorySome positions require students to be 15-24 years of age (or 15-29 years of age if you are a person with a disability) due to program funding.Some positions may require the successful candidate(s) to undergo a personal security screening check as a condition of employment. Some positions may require candidate(s) to be bilingual in English and French.Qualification Requirements:Communication and Interpersonal Skills• You apply your written communication skills to prepare a variety of documents (e.g. reports, document findings, record data, presentations, meeting minutes, etc.)• You apply your consultation and oral/listening communications skills to understand clients needs and requirements and share your knowledge with staff and/or clients• You apply your initiative and interpersonal skills to work collaboratively within a multi-disciplinary team Technical Skills and Knowledge• You apply your knowledge of theory and principles of IT process including incident, problem and change management and related methods, techniques, practices and standards• You apply your knowledge and/or experience in translating technical terminology and approaches into plain language for non-technical users• You apply your problem solving, investigative and evaluation skills to investigate, evaluate and resolve systems, operational and service issues• You apply your experience using Microsoft Office product suite, such as word processing (Word), spreadsheets (Excel), databases; email and Internet to conduct research and prepare a variety of documentsAnalytical and Organizational Skills• You apply your planning and organizational skills to collect, organize, review and verify information/data through review of files, reports, and other means• You work independently or as part of a team; you plan, organize and prioritize your time to meet competing deadlines
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
This site is maintained by the Government of Ontario
Queen's Printer for Ontario, 2007
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