What can I expect to do in this role?
The Ministry of Community Safety and Correctional Services, Ontario Provincial Police, requires an individual to provide clerical and administrative services for the Hawkesbury Detachment, ensuring the efficient daily operation of the office, while operating within standard operating policies, procedures, and practices.
How do I qualify?
Ability to pass an OPP background security investigation.
Proficiency in English and oral and written French at the advanced level
Knowledge, Skills and Abilities
Knowledge of procedures and practices to provide administrative and clerical support to detachment.
Knowledge of relevant sections of Federal and Provincial Statutes including the Criminal Code of Canada, Highway Traffic Act, Compulsory Automobile Insurance Act, Dog Owners' Liability Act, Controlled Drugs & Substance Act, Liquor Licence Act, Youth Criminal Justice Act, Freedom of Information & Privacy Act and Criminal Record Check protocol, to communicate relevant information to the public, companies, agencies and ministry personnel.
Knowledge of family, civil, provincial and criminal levels of the judicial system, respective court processes and various court personnel to respond to related enquiries and complete court documents.
Knowledge of arithmetic and ministry purchasing, expense, payroll, and inventory practices including forms completion and coding to perform financial and accounting duties.
Knowledge of Workplace Safety and Insurance Board Act in order to process and track injury claims.
Skill in computer operation and software including Microsoft Word, Excel and PowerPoint to produce documents, type correspondence, prepare presentations and produce financial/statistical reports.
Knowledge of records management practices to maintain an organized, up-to-date records system.
Knowledge of the operation and maintenance of office equipment such as photocopier and fax to photocopy material, transmit correspondence, and maintain equipment in good working order, arranging for servicing as required.
Oral communication skills to clarify the nature of requests, relay messages, and respond to enquiries by providing detailed information, in person and by phone.
Written communication skills to compose and proofread correspondence, prepare documents, compile reports and summarize information.
Ability to exercise sensitivity, tact and diplomacy while greeting and responding to requests from individuals who are sometimes distraught, overly emotional or irate.