Do you have excellent investigative and analytical skills? Are you familiar with immigration programs and procedures? If so, then apply these skills as an Investigator/Analyst where you will support the delivery of the Ministry of Citizenship and Immigration's mandate and programs.What can I expect to do in this role?In this role you will:• Investigate, valuate, assess and make decisions on applications against established program criteria• Determine applicant eligibility under the program's different business lines• Provide technical leadership, guidance and training to immigration support officers in investigation, evaluation, assessment of applications, and anti-fraud detection procedures• Ensure compliance with program criteria, policy and objectives.How do I qualify?Immigration Knowledge and Skills:• You have knowledge of the immigration program's operations and the Provincial Nominee Program's processing operations • You know and are able to interpret and apply provincial programs, policies, strategies and legislative authority relating to the Provincial Nominee Program's mandate outlined in the Canada-Ontario Immigration Agreement• You have knowledge of Canadian and international immigration documents and passports• You have experience with intelligence relating to fraudulent documents and irregular immigration activities and schemes• You are familiar with past and present security features in international travel and identity documentsAnalytical and Planning Skills:• You can assess complex applications and submissions• You are able to determine eligibility for acceptance to provincial programs and make decisions to approve or deny applications• You can plan and conduct anti-fraud investigations on applications and obtain information from clients• You have excellent planning, coordination and organizational skills to process and prioritize applications in accordance with established proceduresCommunication, Interpersonal and Leadership Skills:• You are able to prepare reports and case notes on applications• You can communicate in a clear and concise manner to discuss files and status with consultants, managers and other parties• You are able to interact with applicants to explain program criteria• You can demonstrate tact and diplomacy when dealing with irate clients to ensure that applicants receive courteous and professional service• You can provide technical direction and guidance to Immigration Support OfficersComputer Skills:• You are proficient with computers, database and information management systems (i.e. Siebel case management systems and the Microsoft Office Suite of applications)
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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Queen's Printer for Ontario, 2007
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