Ontario Public Service Careers - Job Preview
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Competition Status: Position Filled

Approximately 368 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Thank you for your interest in the Ontario Public Service.

CLIENT SERVICES REPRESENTATIVE
Organization:    Ministry of the Attorney General
Division:    Court Services Division
City:    Brampton
Job Term:    1 Permanent
Job Code:    08OAD - Office Administration 08
Salary:    $22.45 - $26.09 Per Hour*
Posting Status:    Open
Job ID:    55519
 View Job DescriptionView Job Description
 

Are you a bilingual (French/English) professional, self-motivated and detail oriented individual? Do you thrive in a fast paced dynamic environment? If so, then we have an exciting opportunity for you to join our team.

What can I expect to do in this role?

As a Client Services Representative working within a team, you will:

• provide clerical, cashier and counter services to ensure the efficient operation of a court office
• receive, process and issue court documents, ensuring accuracy and completeness
• respond to telephone and counter inquiries
• prepare deposits for revenue and trust accounts
• compose correspondence and maintain filing systems

How do I qualify?

Mandatory
• proficiency in English and advanced oral and written French.

Technical Knowledge and Office Administration Skills:
• demonstrated ability to perform administrative/clerical functions such as filing/records management, record keeping and mail handling
• ability to interpret and apply relevant acts, legislation, policies and procedures relevant to the court operations
• Knowledge of court practices and procedures to process and prepare court documents
• keyboarding skills
• proficiency with word processing, spreadsheets, databases and electronic mail software applications

Communication and Interpersonal Skills:
• communication skills to exchange information and write correspondence and reports
• demonstrated customer service skills to deal tactfully and effectively with a variety of stakeholders

Analytical and Organizational Skills:
• analytical skills to review legal documents against laws, rules and procedures to ensure accuracy and completeness
• mathematical skills to perform basic calculations and cash handling skills
• ability to identify and resolve discrepancies
• demonstrated organizational skills
• proven ability to work independently or as part of a team in a high-volume environment with strict deadlines

Additional information:

Address:  
  • 1 Bilingual Permanent - Full Time, 7755 Hurontario St, Brampton, Central Region, Canadian Police Information Centre (CPIC) Screening Requirement
Compensation Group:   Ontario Public Service Employees Union
Schedule:   3.7
Category:   Administrative and Support Services
Posted on:   Wednesday, July 24, 2013
 
Note:
  • This ad is also available in French.
  • The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
  • C-AG-55519/13
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from applying and/or accepting a position with the Ontario Public Service for a specific time period (e.g. one year), or from applying and/or accepting a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
 
Remember: The deadline to apply is Thursday, August 8, 2013 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.



Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.


The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

 
*Indicates the salary listed as per the OPSEU Collective Agreement.
 
 
 
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