Do you enjoy working in a fast paced environment with challenging work? If so, consider this opportunity with the Ministry of the Attorney General in Ottawa!In this role, you will be responsible for providing customer service at a public counter in a fast paced environment as well, as clerical and cashier duties.What can I expect to do in this role?You will:• receive, review, process and issue court documents at a busy public counter• respond to telephone/counter inquiries and provide information to clients and legal professionals• provide information and assistance regarding procedures for completing and filing forms according to practices, policies and applicable rules• collect fees, process payments, and issue invoices• input/update cases on court computerized systems• maintain filing systems and provide administrative/clerical supportHow do I qualify?Communication and Customer Service Skills• you have demonstrated customer service, interpersonal and communication skills to assist diverse clients and explain complex processes• you can work collaboratively with others• you can exercise professionalism, tact, discretion and judgment when providing information to clients and legal professionalsAdministrative Knowledge and Skills• you have knowledge of office administration practices• you have organizational and time management skills in order to meet deadlines and set priorities in a high pressure and fast paced environment• you value accuracy and attention to detail in your work• you can apply your analytical skills to receive, record and schedule court documents at the public counter and ensure material is complete and accurateOther Essential Skills• you have the ability to acquire and apply knowledge of court practices and procedures and relevant legislation• you have knowledge of personal computer software packages such as word processing, spreadsheet and database applications
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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Queen's Printer for Ontario, 2007
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