Ontario Public Service Careers - Job Preview
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Apply By: Wednesday, September 4, 2013 11:59 pm EDT Print this pagePRINT
 

Competition Status: Posting Closed

Approximately 286 individuals applied for this opportunity.

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Thank you for your interest in the Ontario Public Service.

CLIENT SERVICES REPRESENTATIVE (TALENT POOL)
Organization:    Ministry of the Attorney General
Division:    Court Services Division
City:    Ottawa
Job Term:    Permanent, Temporary
Job Code:    08OAD - Office Administration 08
Salary:    $22.45 - $26.09 Per Hour*
Posting Status:    Open
Job ID:    56214
 View Job DescriptionView Job Description
 

Do you enjoy working in a fast paced environment with challenging work? If so, consider this opportunity with the Ministry of the Attorney General in Ottawa!

In this role, you will be responsible for providing customer service at a public counter in a fast paced environment as well, as clerical and cashier duties.

What can I expect to do in this role?

You will:
• receive, review, process and issue court documents at a busy public counter
• respond to telephone/counter inquiries and provide information to clients and legal professionals
• provide information and assistance regarding procedures for completing and filing forms according to practices, policies and applicable rules
• collect fees, process payments, and issue invoices
• input/update cases on court computerized systems
• maintain filing systems and provide administrative/clerical support

How do I qualify?

Communication and Customer Service Skills
• you have demonstrated customer service, interpersonal and communication skills to assist diverse clients and explain complex processes
• you can work collaboratively with others
• you can exercise professionalism, tact, discretion and judgment when providing information to clients and legal professionals

Administrative Knowledge and Skills
• you have knowledge of office administration practices
• you have organizational and time management skills in order to meet deadlines and set priorities in a high pressure and fast paced environment
• you value accuracy and attention to detail in your work
• you can apply your analytical skills to receive, record and schedule court documents at the public counter and ensure material is complete and accurate

Other Essential Skills
• you have the ability to acquire and apply knowledge of court practices and procedures and relevant legislation
• you have knowledge of personal computer software packages such as word processing, spreadsheet and database applications

Additional information:

Address:  
  • Bilingual Permanent, 161 Elgin St, Ottawa, East Region
  • Bilingual Temporary, duration up to 12 months, 161 Elgin St, Ottawa, East Region
Compensation Group:   Ontario Public Service Employees Union
Schedule:   3.7
Category:   Customer and Client Services
Posted on:   Tuesday, August 13, 2013
 
Note:
  • This ad is also available in French.
  • The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
  • The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next eighteen months following the closing date of the job ad posting.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from applying and/or accepting a position with the Ontario Public Service for a specific time period (e.g. one year), or from applying and/or accepting a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
 
Remember: The deadline to apply is Wednesday, September 4, 2013 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.



Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.


The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

 
*Indicates the salary listed as per the OPSEU Collective Agreement.
 
 
 
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