Challenging opportunities exists in the Emergency Health Services Branch, Ambulance Communication Centre. These positions are available for dedicated individuals to work rotating shifts in a 24/7 environment.This competition will also be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next eighteen months following the closing date of the job ad posting.Irregular - On-Call. Requires working on an as-needed basis with no guarantee of number of hours worked.What can I expect to do in this role?You will:• Process 9-1-1 emergency and non-emergency requests for ambulance service;• Direct ambulance movements;• Provide pre-arrival instructions;• Communicate with individuals under stress;• Operate complex computer-aided telecommunications equipment.How do I qualify?Mandatory• You must possess typing skills at 35 w.p.m. with 90% accuracy.• You must be able to provide a satisfactory criminal record check.• You must possess a valid standard first-aid and targeted responder CPR Certificate.• You must have successful completion of Windows computer-based training followed by Ambulance Communications Officer provincial certification.Multi-tasking and Organizational Skills:• Proven multi-tasking skills and the ability to coordinate a variety of activities;• Demonstrated organizational and memory recall skills;• Ability to maintain control under pressure and use professional judgment.Analytical and Problem Solving Skills:• Proven critical thinking, decision making and problem solving skills;• Ability to interpret and apply policies, procedures and information.People Skills:• Proven ability to handle situations in a professional manner;• Demonstrated leadership and customer service skills;• Proven interpersonal and communication skills.Other Skills:• Proficient in computer software and computer based telecommunications applications;• Understanding of spatial concepts and can read maps, calculate time, distance and movement.
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
This site is maintained by the Government of Ontario
Queen's Printer for Ontario, 2007
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