** Amended ad: extended closing date**Are you bilingual, English and French? If so, we need your expertise to provide a range of reception and administrative support services for the Deputy Minister's Office in the Ministry of Finance.What can I expect to do in this role?In this position, you will:- provide bilingual receptionist services and act as the first contact for the Ministry by responding to and directing incoming calls- greet and direct visitors- record detailed and accurate messages to relay to staff- provide administrative support services including making arrangements for meetings, ordering and receiving supplies, updating data bases, and managing office assets- prepare and proofread a variety of documents using a variety of softwareHow do I qualify?Mandatory- proficiency in English as well as oral and written French at the advanced levelAdministrative Expertise:- You have experience in providing receptionist support-You have organization skills to prioritize inquiries and work - You have knowledge of government structure and programs to respond to or direct public inquiries- You have experience with office procedures and practices to maintain records and documents, office supplies and confidentiality of information- You have experience in making arrangements for meetings- You are familiar with standard office equipment such as printers, photocopiers, scanners and facsimileCommunication, Customer Service and Interpersonal Skills:- You have strong oral communication skills- You have written communication skills to compose correspondence- You have knowledge of customer service standards and techniques to provide reception services - You demonstrate tact, diplomacy, and strong interpersonal skills when dealing with clients, the public, and different levels of Ministry staffReasoning and Problem-Solving skills:- You are able to determine what information is appropriate to share, decide what matters are urgent, and when to escalate issues- You demonstrate good judgement and discretion in dealing with difficult situations in a calm and logical manner - You can organize and prioritize your own workComputer Skills:- You are proficient in using a variety of software prepare correspondence, update databases, and conduct searches- You have good keyboarding skills
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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Queen's Printer for Ontario, 2007
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