Do you have excellent customer service, organizational and administrative skills? Are you looking for an opportunity to provide quality service to the public and the Archives of Ontario? If so, then consider joining our team as a Customer Service Representative.What can I expect to do in this role?You will:• provide reception services to the public in both English and French• welcome new and returning visitors to the Archives• provide accounts receivables and co-ordinate revenue transactions received from the public, other Government ministries and agencies• provide administrative and clerical support to the Archives Services UnitHow do I qualify?Mandatory• proficiency in English as well as oral proficiency in French at the advanced levelCustomer Service and Communication Skills:• you demonstrate customer service skills to ensure customer requests and needs are dealt with in a timely and accurate manner• you have strong communication skillsAdministrative Skills:• you have knowledge of administrative and records management procedures to maintain administrative records and to organize and maintain electronic and manual filing systemsOther Essential Skills:• you have proven organizational and time management skills to complete work assignments within tight deadlines and to maintain information systems• you are proficient with computers and software programs• you have excellent research, analytical and problem solving skills• you have good mathematical skills to calculate fees payable and receivable
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
This site is maintained by the Government of Ontario
Queen's Printer for Ontario, 2007
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