Ontario Public Service Careers - Job Preview
headDivide.jpg
Apply By: Tuesday, June 17, 2014 11:59 pm EDT Print this pagePRINT
 

Competition Status: Position Filled

Fewer than thirty individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

To look for other job opportunities that match your skills and experience go to Job Search. You may also subscribe to our Job Alert service to receive emails when new jobs open up that match your determined search criteria.

Thank you for your interest in the Ontario Public Service.

SUPERVISOR, COMMUNICATIONS CENTRE
Organization:    Ministry of Transportation
Division:    Provincial Highways Management
City:    Sudbury
Job Term:    1 Permanent
Job Code:    4A011 - Technical04
Salary:    $60,650.00 - $82,250.00 Per Year
Posting Status:    Open
Job ID:    65900
 View Job DescriptionView Job Description
 

Do you have what it takes to manage, plan and coordinate a Communication Centre (CommCentre) for traffic/incident monitoring and response functions within a region? Then, consider this exciting opportunity.

What can I expect to do in this role?

In this role, you will:
• manage, plan and coordinate Communication Centre (CommCentre) activities within a region by ensuring effective and efficient traffic monitoring of traffic management systems in a 24/7 operation in both English and French
• review and analyze operations issues/ problems, recommend approaches and ensures the most effective delivery methods with consideration to technical, operational, financial and human resources factors.
• supervise, schedule and provide staff with direction and training as required to meet day-to-day operational requirements.
• liaises with various CommCentre clients (e.g. other government jurisdictions, equipment providers, Emergency Response agencies, field operational and engineering office staff, citizens)
• respond to various enquiries

How do I qualify?

Mandatory
• Proficiency in English as well as in oral French at the advanced level

Technical Knowledge:
• You have knowledge of Fleetnet radio operation procedures, freeway operations, traffic management and advanced traffic management systems (ATMS)/ practices and CommCentre systems
• You have knowledge of operating and programming various computer based systems (e.g.logging recorder, FTMS switching system and camera system, RCWIS system, Changeable Message signs, Mitel Mail and Newpoint System)
• You can apply commuter software to respond to enquiries, operate CommCentre equipment
• You have the ability to interpret and apply various acts, regulations and guidelines related to traffic management and operations to provide guidance to staff

Communication, Consultation, Persuasion and Relationship-Building Skills:
• You are able to use your communication skills to answer calls, resolve complex issues, and conduct meetings; written communication to produce reports and make recommendations
• You have consultation skills to respond and give advice to Emergency Services, external stakeholders, ministry internal departments on ATMS and systems
• You have persuasion skills to ensure that service providers comply with established contracts, maintenance agreements
• You are able to build linkages with different stakeholders

Group Leadership Skills:
• You have leadership, planning and supervisory to provide technical direction/ guidance to staff and coordinate/ manage a 24/7 shift operation, ensuring efficient service to internal/ external stakeholders

Analytical and Problem-Solving Skills:
• You are able to identify and research issues related to road closure reporting and making recommendations
• You can investigate Freeway Traffic Management Systems (FTMS) system malfunctions, to prioritize issues and bring them to management's attention as required for resolution

Additional information:

Address:  
  • 1 Bilingual Permanent, 3767 Hwy 69 S, Sudbury, North Region
Compensation Group:   Association of Management, Administrative and Professional Crown Employees of Ontario
Schedule:   6
Category:   Information Technology
Posted on:   Tuesday, June 3, 2014
 
Note:
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from applying and/or accepting a position with the Ontario Public Service for a specific time period (e.g. one year), or from applying and/or accepting a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
 
Remember: The deadline to apply is Tuesday, June 17, 2014 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.



Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.


The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

 
 
 
Greater Toronto's Top Employers Canada's Best Diversity Employers Canada's Greenest Employers Best Employers for New Canadians The Career Directory: Canada's Best Employers for Recent Graduates Canada's Top Employers for Young People