Job Specification
Position Title:
Business Analyst
Job Code:
4A008 - ProgPlanEval04
Purpose :
- To act as the primary contact/resource and consult with internal/external clients on the access, collection and storage of solutions for health data information/records that are contained in systems/databases
- To oversee development of submission processes for the new data to be transferred into or changed within the database models/structures, ensure these submission processes are successful and respond to enquiries.
Key Responsibilities :
1. Business Analysis
- Consults with Ministry Business/Program Leads and LHINs decision makers to discuss and ensure understanding of their requirements with respect to data requirements.
- Supports change/work requests including scope, impact assessments, timing, approval processes, assesses impact on existing data models/structures and identifies issues that would impact on collection, data indicators, storage and access.
- Supports discussion with identified external data providers on data requirements, collection/access, usage and storage, documents all requirements, changes, reports.
- Works with IT specialists to accept/transfer new data based on identified data/business requirements, and make recommendations on data storage, manipulation and access for analysis and reports; liaises with system specialists to ensure that required changes are completed within timelines.
- Supports business/user acceptance testing of draft changes implemented in the test environment, responds to problems and develops/implements solutions; ensures the distribution of specifications to data provider, supports and conducts data analysis/quality check to validate health data submissions. Plans and oversees the process for the identification, management and tracking of all systems changes and resulting impacts, ensuring consistency across health care sectors and alignment with internal databases/systems/other reporting documents/tools.
- Identifies gaps, overlaps and data/system problems that prevent consistent reporting; initiates data/systems developments to address identified problems.
- Participates/collaborates in the planning and delivery of education and new reporting/submission requirements review sessions, contributes subject matter expertise to the development of division/ministry information management (IM) policies and standards.
- Assists with complex business process analyses to support the implemented HSPs in an operational environment in order to meet the Ministry's and government's strategic direction and priorities for the Ontario Health system.
2. Research and Analysis
- Researches, prepares and/or edits discussion papers, briefing materials, presentations and issues correspondence related to business sector data collection and reporting requirements.
3. Consultative Advice and Support
- Provides advice, expertise, data analysis/results, interpretations to support internal/external data users and stakeholder groups, health service providers and other parties; develops resource capacity with sectors.
- Provides subject matter expertise and ensures that the development of operational level service agreements captures the terms and provisions for the required data collection/access, responds to issues raised with implementation of agreements.
4. Committees and Projects
- Supports and/or participates/collaborates in projects and working groups, represents the ministry on internal/external sectorial advisory working groups, task forces and committees to provide subject matter expertise and recommendations and/or support the implementation of changes to data submissions and reporting requirements.
- Establishes and maintains liaison, information flow and linkages with counterparts in Unit, Branch, across the ministry divisions.
- Provides coordination/project management for various branch/division level initiatives.
Knowledge / Skill :
- Ministry's/division's vision, strategic directions and priorities for hospitals, mental health, long term care, acute and community health care delivery systems and related legislation, ministry healthcare management practices, health systems operations, issues, standards to consult on acquisition, submission processes/ storage solutions for health data.
- Accountability frameworks and decision-making structures to lead and advise on system/data compatibility and change requirements, recommend solutions and ensure consistency across reporting business sectors.
- Research theory and methodology, data analysis models and techniques, data interpretation, evaluation and reporting to plan, conduct and provide project leadership regarding data submission/reporting changes; to research program related issues and analyze and interpret research results.
- System and databases used for ministry financial/information planning and strategic decision-making to oversee the creation of automated or manual
- Understanding of and/or have experience working with common assessments and their application in the Community Care sector and the broader heath system.
Interpersonal / Influencing Skill :
- Consultation skills to work with external data providers related to data requirements, collection/access, usage and storage; to manage service level agreements.
- Presentation skills to present, explain and guide colleagues and stakeholders.
- Interpretation and consultation skills to liaise and provide data submissions/specifications/reporting information, assessment and interpretation services to stakeholders.
- Relationship management skills to establish and foster cross-sector relationships with senior level internal and external decision-makers, stakeholders, clients, and other contacts.
Analyzing / Problem Solving Skill :
- Identify new data requirements/sources to meet client requirements/needs, assess the data usage, storage to support policy development, accountability and funding issues.
- Identify, manage, monitor and track systems changes and their impacts across reporting business sectors, weighing associated risks and impacts on the unit's ability to achieve its program mandate.
- Analyze and interpret research findings on program related issues to determine service needs.
- Analyzes processes and business practices and identifies any business requirements or process improvements and their related impacts to end-users
- Apply technical solutions to address business objectives in the integration and management of data
Decision Making / Responsibility :
- Identifying information needs/data, advising/working with users, work groups and systems consultants on the use/interpretation of data, the implications of results/options and explanations of analytical methods and results.
- Transferring knowledge to management, data providers and data users on data submission/reporting processes.
- Planning and supporting data/system changes projects and change/work requests.
- Reviews regular operations reports, leads with the development of gap analysis and acceptance scenarios for the business application and ensures the completion of the acceptance cycle with business users
- Manage the development of the business operations and context in environment process flows and procedures
Has latitude to:
- Identify issues and recommend solutions related to information collection/access/storage from external data providers to ensure data information meet expectations/standards.
- Recommend scope and direction of projects and resourcing strategies.
- Determine information sources, develop data collection methods, provide input to decision making.
- Work is performed under the broad framework of Ministry strategic direction for the assigned business sectors, relevant government/ministry legislation, policies, protocols and standards requirements and national, inter-provincial reporting standards.
Contacts / Stakeholder :
- Business/program leads/management staff to provide consultations and advice regarding data submission methodologies, tools strategies, policies, co- ordination and recommendations of data/system changes.
- Cluster IT service providers to participate and provide expertise in the development, maintenance, troubleshooting and changes to databases and associated tools and systems technology.
- Data providers with information holdings to discuss data requirements, submission processes, access and data quality issues.
- External service providers to lead/coordinate service provision.
Guidance / Supervision :
Provides leadership, expertise and guidance to section staff, project teams, work groups by assigning and reviewing working, establishing priorities and tools; monitoring quality and timeliness of deliverables; assisting with learning and development plans; providing technical direction to resolve
problems.
- Assist with the development and execution of an operational plan
Demands / Pressures :
Work Demands :
- Frequently required to respond to numerous inquiries/requests for information/advice.
- Frequently deals with unexpected changes to deadlines and conflicting work demands
- Periodically required to provide reports/briefings or attend committee meetings on short notice.
Mental / Sensory :
- Frequently required to focus on reading and understanding legislation in relation to divisional legislative/regulatory initiatives.
- Frequently required to concentrate when analyzing/evaluating health care delivery systems, developing alternatives, and planning/developing planning system processes.
- Frequent requirement to concentrate while making presentations facilitation meetings.
Conditions / Environment :
Work is performed in a typical office environment.