Job Specification

Position Title:
Provincial Fire Operations & Response Coordinator
Job Code:
M0909A - Legal/Regulatory06
Job ID:

Purpose :

To plan, lead, coordinate and manage an effective and efficient logistics response and support program that minimizes the effects of fire on human life, property and natural resources.

To serve as a member of the provincial fire management team by participating in the development and implementation of long term fire management strategies and operating plans.

Key Responsibilities :

1. Leads and manages the preparation of annual work plans for Provincial Logistics Unit program areas, which include, specialized equipment, aviation fuel systems management,wildland fire suppression equipment maintenance and development / inventory management, Logistics safety program development and Logistics training curriculum development and delivery in order to support overall fire program strategy.
2. Plans, leads, manages, organizes and coordinates all operational functions, initiatives, information management systems and activities in order to attain program goals and objectives with maximum effectiveness and efficiency. Monitors and evaluates operations, activities and work processes, and identifies and acts on areas for improvement.
3. Develops and manages the implementation of annual and long-range operational plans. Participates in the preparation of provincial fire management strategies, provincial business plan and other fire program operational plans (short term, annual and long term) incorporating and considering the strategic direction and mandate of the ministry.
4. Represents and leads the development and establishment of provincial fire program standards, guidelines, policies and procedures. Manages the implementation of standards, guidelines, policies and procedures to ensure effective communications are maintained internally and with contractors and stakeholders to support fire operations.
5. Provides and ensures the provision of technical and operational expertise, advice and direction to personnel at all levels involved in fire operations throughout the region. Provides direction to staff involved in critical incidents and accidents.
6. Manages the provision of a liaison function to ensure appropriate, effective client service systems are provided in areas of telecommunications, aviation services, systems and administrative services.
7. Trains staff and ensures they are working in compliance with the Occupational Health and Safety Act and its regulations, as well as ministry and divisional policies and protocols.
Managerial Responsibilities
1. Leads and manages a team(s) in the delivery of a program or service operation and contributes to financial, business, strategic planning and evaluation processes.
2. Identifies financial, material and human resources needs, manages and controls the operational/program/project or activities budget. Contributes to long term financial and resource planning.
3. Promotes a values-based and inclusive team through employee engagement, communicating program deliverables, setting and evaluating performance standards, recommends merit increases, identifies staffing needs, and makes hiring decisions, recommends discipline where required, and promptly addresses employee relations matters.
4. Develops and sustains internal and external stakeholder relationships to coordinate shared interests.
5. Responsible for ensuring compliance with regulatory, legal, financial, collective agreements and ministry policy commitments and advising senior management of sensitive issues/matters.

Qualifications :

Valid Class “G” Driver's License.

Factors :

Knowledge :

Ministry strategic directions, policies, programs and service delivery models, to provide operational management of a program area, service or initiative, to determine and plan for program resource requirements and to ensure alignment of programs/projects with corporate, division and branch goals and objectives.

Human resources practices, policies, directives and collective agreements in relation to recruitment, training and development and labour relations to support an inclusive and engaged team; address employee issues and to support talent management.

Government and ministry financial and administrative procedures, to manage and control allocated financial and material resources, including developing annual budgets, and managing assets and contract service providers.

Expertise in project management principles and methodologies to manage the delivery of program plans, initiatives and goals.

Government ministry management initiatives and financial management objectives and priorities to ensure these are incorporated in any short-term or long-range planning decisions.

Provincial fire operations plans and programs to interpret and apply complex resource management principles and concepts (e.g. sustainable development and incident management systems).

Fields of fire management and incident/emergency management response and their associated practices with special emphasis on logistics support operations.

Program Responsibility :

Responsible for organizing and managing the Provincial logistics response to wildfire and flood emergencies, the development of associated safety procedures, operating standards and procedures, resource management, and input into provincial policies, guidelines and standard operating procedures.

Responsible for ensuring that employees are working in a safe manner, hazards are assessed, safe work instructions are developed, provided, and understood, and that staff have all required training and equipment to ensure their safety. Champion a health and safety culture.

Analytical Thinking :

Identifies opportunities to improve the effectiveness and efficiency of logistics operations management, preparing long term accommodation and facility plans and innovative techniques to deal with complex fire situations.

Assesses fire risk, fire occurrence, potential fire behaviour and losses, and decides priorities and direction for fire attack and logistics response in relation to tactical objectives and priorities. Accurately deploying and dispatching resources according to priorities and assessing need for additional resources, particularly throughout fire emergencies and variations of fire load.

Analyzes and develops proposals for organizational structure and service delivery improvements, including service agreement development; manages and coordinates a number of diverse, concurrent program activities. Monitors, evaluates and maintains program effectiveness, standards and systems.

Evaluates safety and external factors such as weather, in the operational delivery of field programs.

Planning / Coordinating :

Coordinates and plans the delivery of a program, operation, service or project considering the strategy and mandate of the branch and ministry.

Determines financial, material and human resources needs, coordinates operations with other areas of the branch and division, and organizes work to meet program objectives. Participates in divisional results based and strategic planning, processes.

Coordinates consultation and advisory meetings relating to program/service initiative with external and internal stakeholders, partners and consultants.

Leads and manages the analysis, layout, critical path, contingency planning and options available for the operational program plan to promote project development and deal with life threatening or critical situations.

Manages and coordinates a number of diverse, concurrent program activities, interacting with the fire operations community and external agencies in the identification of and collaboration on program needs and services.

Leads the monitoring, evaluating and maintaining of provincial fire program and resource management standards and systems.

Leadership/Guidance :

Manages its team(s) by communicating values, strategies, expectations, and promotes an engaged and inclusive environment.

Ensures that identified organizational standards and operational goals are met by: contributing to succession planning; establishing performance standards; conducting regular performance management reviews; recommending merit increases; determining the organization of the work unit and by building individual and team competencies

Identifies and recommends staffing needs, conducts recruitment and selection activities, manages orientation/training, develops remedial plans; addresses employee/labour relations/employee matters.

Independence of Action :

Works under the general direction of the manager /management team and within the framework of ministry, division, branch policies, directives, guidelines and objectives.

Exercises independence of action in participating and providing program/service recommendations as a member of the management team. Provides expert opinions/briefings, advice to senior management on identified and emerging issues impacting program or service goals, outcomes or efficiencies.

Exercises discretion and independent judgment to determine and manage work activities where past practices may not exist.

Under the general direction of the General Manager, in accordance with legislation, established policies and ministry strategic directions, and within a management team framework, identifies and assesses the needs and the most effective organizational/operational requirements of the Provincial logistics program annually and during emergency fire situations.

Interpersonal/Communication :

Prepares comprehensive reports for presentation to internal and external groups inclusive of the provincial and regional fire management community.

Communicates analytical and evaluation results, findings, recommendations and program improvement proposals to the manager/management team, senior management, fire program staff and other agencies.

Negotiates with staff, internal and external clients and officials to maintain, enhance and promote firefighting objectives.

Ensures that critical directions are given in a clear, concise and manageable manner to staff, internal and external clients and the public during escalated situations.

Ensures internal and external communication protocols are in place and understood.

Physical Effort :

Work is performed in a typical office environment.

Occasionally standing for long periods of time; climbing, bending, and carrying heavy equipment while assisting with emergency fire situations or training exercises

Sensory Effort :

Requires visual attention, listening skills, and concentration (i.e. reading without interruption) to observe and assess logistics operations, conduct research, conduct reviews and investigations for operational safety, and develop and establish provincial fire program standards.

Concentrated effort is required to direct staff involved in critical incidents and accidents, and to ensure that effective client service systems are provided in areas of telecommunications, aviation services, systems and administrative services.

Working Conditions :

Required to work extended and irregular hours and shifts with minimal or no notice, particularly during emergencies and training exercises.

Requirements to travel (sometimes on short/no notice due to emergency situations and coverage), mainly within Ontario. May be exposed to extreme weather conditions, difficult terrain, utilizing a variety of equipment, aircraft.

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