Job Specification

Purpose of Position :

As a member of the Charleston Lake Provincial Park Team, under the general supervision of the Assistant Park Superintendent to assist in planning, organizing and delivering Maintenance, Enforcement, and operational programs at Charleston Lake Provincial Park.

Duties / Responsibilities :

1)Assisting with park operations such as maintenance, revenue collection, and enforcement according to provincial park legislation, regulations and procedures; providing technical guidance to assigned employees and public.
2)Providing group leadership to unclassified staff and students on behalf of the Superintendent, including recommending staff hiring, assigning daily work, monitoring the quality and quantity of work, explaining work methods/policy & procedures, monitoring performance for input to performance management process, monitoring adherence to uniform policy, and training; ensuring staff compliance to the Occupational Health and Safety Requirements.
3) Ensuring visitor satisfaction by ensuring park facilities, e.g. the comfort stations are operational and a high standard of public safety is maintained and through interaction with park visitors and addressing and resolving oral and written complaints, concerns, suggestions, and issues.
4)Ensuring the enforcement of relevant provincial statutes by conducting Park Warden duties and promoting user compliance with park rules and regulations through public contact and routine/non-routine patrols.
5)Providing general park maintenance functions by carrying out routine maintenance duties which may require operating light powered equipment.(i.e. lawn mowing, painting, minor repairs/maintenance of buildings/utilities, etc)
6)Participating in the operation and maintenance of the park water treatment and distribution system and taking appropriate water samples and tests to ensure a safe and continuous supply of potable water for the park.
7)Conducting administrative duties such as preparing and updating operational reports, leading the maintenance hiring and performance appraisal process, signing out and tracking of uniforms and keys, and purchasing regular park operating and enforcement supplies.
8) Performing other related duties (e.g. operating MNR radio and phone system, working variable hours and weekends as required, performing first-aid treatment and assisting in emergency services as required, maintaining data entry records & inventories of park supplies)).

Managers have the right to assign additional duties.

Staffing and Licencing :

Position incumbent must obtain and maintain the following Certifications and Licences:
•Park Warden Certification
•Valid Standard First Aid Certificate
•Valid Class G Driver's Licence
Job requires the skill and physical ability to meet physical demands analysis and to pass Park Warden Certification.
Ability to work shifts, weekends and statutory holidays as per schedule.

Knowledge :

Job requires knowledge of park applicable resource management principles, techniques and legislation, policies, procedures and guidelines to ensure compliance and providing visitor information.
Job requires knowledge of relevant legislation, policies and procedures to conduct Park Warden duties and to enforce provincial statutes and to explain rules/procedures to employees and park visitors.
Job requires group leadership skills to assign work to students and unclassified staff on behalf of the supervisor, including assigning daily work, monitoring the quality and quantity of work and reporting on progress.
Job requires knowledge of park administration, business practices, purchasing, accounting policies, procedures and guidelines to effectively operate the Park Maintenance program by operating within these guidelines and leading others.
Job requires knowledge of work plan procedures to track project expenditures and to ensure approved budget is not exceeded; providing input into the budget planning process to provide information about funding required for planned projects.
Job requires knowledge of commercial and corporate computer operations including CAMIS, WORD, EXCEL, to facilitate camper registration and reservation, store operation, purchasing, word-processing, record-keeping, data base needs, and internet and e-mail correspondence and internet.
Job requires working knowledge of general building and maintenance of a variety of equipment to carry out routine maintenance duties and operate light powered equipment, e.g. lawn mowers.

Skills :

Job requires analytical skill to determine urgency of matters/inquiries/processes and give priority based on knowledge of subject matter or by discussing with supervisor/park staff and evaluating park needs. Job requires analytical skill to apply resource management principles and techniques and to respond to emergency situations considering urgency, implications and possible effects to ensure environmental and human protection. Job requires analytical and organizational skills to organize own workload to ensure assignments are completed within established time frames (e.g. enforcement reports and requisitions), and to assign work to park staff to ensure the efficient operation of the Park Store.
Job requires arithmetic skills to accurately account for change float, track expenditures, purchasing supplies, prepare travel claims, and maintain park inventories (e.g. equipment, uniforms, and forms.)
Job requires group leadership skills and interpersonal communication skills to provide direction to park staff by assigning work, explaining work methods, monitoring performance and ensuring continuity in services.
Job requires written and verbal communication skills to address complaints, and to clarify and explain items in detail to park visitors regarding park procedures, policies, and legislation and to conduct Park Warden duties.
Job requires the skill and ability to operate tools and equipment
safely and efficiently

Freedom of Action :

Job requires working within established legislation, policies, and procedures to perform regular Park Warden duties and assist in park operations such as maintenance, revenue collection, and enforcement duties.
Job requires adhering to and accessing relevant Ministry policies, procedures, guidelines, directives, established practices and legislation to provide answers to inquiries and to perform tasks (e.g. park reservations policy, revenue receiving requirements, purchasing guidelines, customer service standards, and Park Warden legislation)
Job requires that matters of a contentious nature be referred to supervisor (e.g. poor performance of staff member's e.g. interpersonal conflicts, performance issues of staff member, non routine expenditures, and operational changes.
Job requires performing tasks with minimal direct supervision and on initiative (e.g. composing correspondence, issuing permits, verifying expenditures, park warden duties) and establishes work priorities within established policies, procedures and directives.