Modern Public Service
Around the world and across Canada, governments are modernizing. We have been recognized
as leaders in many areas. Over the past decade, we have been changing the way we
work to continue to be leading edge and keep pace with the rising expectations of
What does “modern” mean? It means being relevant, flexible and effective in dealing
successfully with the pressures of today's fast-paced world and anticipating future
challenges and opportunities.
- A modern public service keeps pace with the rising expectations of citizens for
high-quality, cost-effective public services. It manages across boundaries and operates
as one enterprise
- A modern public service focuses on achieving outcomes for citizens and ensures that
people get value for their investment in public services. It is open and transparent.
- A modern public service balances accountability for outcomes with the flexibility
to achieve them. It nurtures innovation, while managing risk.
- A modern public service is a professional organization that values its people and
develops their capacity to learn, lead and thrive in a changing environment.