Competition Status: Position Filled
Approximately 237 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Client Relationship Coordinator
Organization:
Ministry of Agriculture, Food and Rural Affairs
Division:
Food Safety and Traceability Programs Branch
Language of Position(s):
English
Job Code:
5A004 - Admin05
Salary:
$65,401.00 - $94,239.00 Per Year
Client relationship management is a critical component of our branch's efforts to empower government and industry to strengthen systems for the protection and growth of the agri-food sector in Ontario.
This is your opportunity to play a key role in the design and delivery of business intelligence and analytics strategies for program areas across the Food Safety and Environment Division.
What can I expect to do in this role?
You will build collaborative relationships with clients and lead the development of information management strategies, systems and best practices in support of the programs, services and operations of the division by:
• fostering strong relationships with internal and external clients through consultations, solutions development and partnering in the development of business processes, standards and best practices
• serving as the primary point of contact regarding information management inquiries and issues
• designing, maintaining and monitoring data collection, analysis and reporting tools to ensure the integrity of data and its effective use in decision making processes
• leading various projects in support of the division's information management framework and functions
• leading the development of training and technical documents to support information management activities and processes
How do I qualify?
Technical knowledge and skills:
• You have experience supporting business decision making processes through the interpretation, synthesis and communication of quantitative data.
• You have knowledge of business intelligence tools and languages (e.g. Python, R, Tableau, SQL, Cognos, Google Analytics, Microsoft Power BI, or Excel PowerPivot)
• You have knowledge of data modeling concepts, best practices and their application in solution development.
• You have knowledge of information management theories, tools and technologies.
Communication skills:
• You have oral and written communication skills to prepare and present various materials to senior management, program staff and clients.
• You have consultation skills to lead discussions regarding client issues, data needs/requirements, proposed system changes and the development of policies and best practices.
Analytical and problem solving skills:
• You have analytical and problem solving skills to proactively identify client issues and business needs and recommend information solutions.
Relationship management skills:
• You have client relationship management skills to liaise and negotiate with business partners and system users.
• You have the ability to foster effective partnerships and integrated networks with internal and external stakeholders.
Project management skills:
• You have knowledge of project management tools, processes, standards and best practices.
• You have project planning and organizational skills to lead concurrent projects and support effective change management.
Additional Information:
Address:
- 1 English Permanent, 1 Stone Rd W, Guelph, West Region
Compensation Group:
Association of Management, Administrative and Professional Crown Employees of Ontario
Schedule:
6
Category:
Information Technology
Posted on:
Friday, June 2, 2017
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Friday, June 16, 2017 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
