Competition Status: Posting Cancelled
Approximately 581 individuals applied for this opportunity.
Due to operational reasons the recruitment for this position has been cancelled.
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Thank you for your interest in the Ontario Public Service.
Client Services Representative
Organization:
Ministry of the Attorney General
Division:
Court Services Division
Language of Position(s):
English
Job Term:
1 Temporary (up to 12 months)
Job Code:
08OAD - Office Administration 08
Salary:
$23.10 - $26.86 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Do you pay close attention to detail and have excellent organizational skills? Do you have strong analytical skills and interpersonal skills? If so, the Ministry of the Attorney General, Superior and Ontario Court of Justice, requires an individual to provide clerical, cashier and counter services to maintain the efficient operation of the court office.
What can I expect to do in this role?
Working in a fast-paced environment with competing priorities and deadline demands, you will:
• receive, record and process a variety of court documents at the public counter
• respond and provide information to telephone and counter inquiries from the public, lawyers and law enforcement agencies
• receive, issue and sign court orders
• operate a cash register, calculate, collect fees, process payments and issue invoices
• prepare deposits for the revenue and trust accounts
• input and update data on a manual or computerized system
• maintain filing systems, provide administrative and clerical support to the court office
How do I qualify?
Technical Knowledge
• You have knowledge of court systems and practices to process and prepare court documents
• You have ability to interpret and apply relevant legislation and regulations (example: Courts of Justice Act, Criminal Code, Young Offenders Act, Family Law Act)
• You have knowledge of office procedures and practices to provide administrative and clerical support to the court office
Organizational and Analytical Skills
• You have good organizational skills and proven ability to set priorities and complete work to strict deadlines
• You have demonstrated analytical skills
• You are accurate and pay close attention to detail
Customer Service, Communication and Interpersonal Skills
• You have excellent customer service and communication skills to liaise and deal effectively with clients (example: public, judiciary, legal professions) at the counter and on the phone
• You can prepare routine correspondence and reports
• You have excellent interpersonal skills to handle requests, deal with difficult public inquiries and deal with a variety of client emotions
Cash Control and Mathematical Skills
You have:
• strong mathematical skills to perform calculations related to cash
• ability to handle cash including balancing and reconciling at the end of each day
• ability to operate a cash register
Computer Skills
• You are proficient in the use of personal computers and related software (example: Word, Excel, database and mainframe computer systems)
• You have keyboarding skills to enter data quickly and accurately
Please note: The Brampton Courthouse is a scent-free environment.
Court Services Division is committed to a diverse, respectful and professional workplace that reflects OPS values.
Additional Information:
Address:
- 1 English Temporary, duration up to 12 months, 7755 Hurontario St, Brampton, Central Region, General Screening Requirement
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Posted on:
Friday, June 30, 2017
Note:
- In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential. - T-AG-109503/17
As detailed in Article 6.1.2 of the OPSEU Collective agreement, the results of this competition may be used to fill future vacancies within 125 kilometres of the listed work location and within 14 months following the closing date of this posting.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, July 17, 2017 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
