IT Communications Specialist

The Infrastructure Technology Services (ITS) division of the Treasury Board Secretariat has an opportunity for a Communications Specialist seeking to work with a creative, talented group of like-minded communications professionals supporting ITS' Multi-Year Strategy, Operational Plan and innovative IT projects serving ITS and Ontario Public Service (OPS) employees, ministry partners and the citizens of Ontario.

What can I expect to do in this role?

In this role, your responsibilities will be to:
• Conduct research, compile information, and source best industry trends and practices.
• Assess applicability to ITS and recommend the development and delivery of a communications strategy and plans.
• Provide communication strategies and advice to senior management with respect to the rollout of ITS initiatives.
• Research, write and coordinate web content for a variety of OPS intranet sites and other digital platforms, including e-newsletters and social media.
• Support the web content management and publishing function through the design, implementation and basic coding of web-based communications.
• Create layout and design of content, ensuring that it enhances and promotes the ITS and I&IT visual identities.
• Coordinate and mentor staff involved in the production of graphic materials for a variety of media.
• Lead and/or support special events such as leadership and team conferences, employee engagement and recognition events, logistics, audio/video and promotional support.
• Lead assigned projects in collaboration with other divisional, branch and/or unit staff, including the provision of technical guidance to project and/or team members, and on an as-needed basis, external resources.
• Lead the development of videography, video editing and related interview tasks, as required.

How do I qualify?

Technical Knowledge:

• You have knowledge of ITS and I&IT vision and organizational structure, programs, policies, codes, standards and procedures.
• You have knowledge and experience in IT and computer systems/software/networks such as MS Office, Outlook, Google Analytics, Internet and intranet.
• You have knowledge of and experience in web development tools, graphic design and illustration software such as Adobe InDesign, Illustrator and media tools such as wikis, blogs and forums.
• You have knowledge of and experience with marketing automation platforms such as MailChimp, including design, development and testing.
• You have knowledge of and experience with development tools such as Html, CSS and others to enable effective design and deployment of digital initiatives.
• You have knowledge of communications principles, practices and techniques, policies, procedures and standards.

Communication and Relationship Management Skills:

• You have oral, written communication and editing skills, including coding web-based communications to prepare a variety of reports, briefing materials, presentations, communications plans and strategies, terms of reference, project plans, and bulletins/booklets.
• You have relationship management, presentation and consultative skills, to inform, explain, promote and build trust and confidence with respect to ITS and I&IT strategic directions and goals.
• You can develop and deliver presentations to management and clients.
• You can establish and maintain positive and productive working relationships with peers, clients and staff at all levels.
• You can translate IT content into plain language and prepare communication products for non-technical audiences.

Project Management and Leadership Skills:

• You have knowledge of project management methodologies, techniques, guidelines and standards.
• You can provide leadership and mentorship to staff.
• You can lead/manage other staff, assigned projects, including the provision of technical guidance to project and/or team members.

Analytical and Organizational Skills:

• You can coordinate various communications-related activities, multi-task and meet tight timelines.
• You can effectively gather and analyze information to identify and understand a variety of needs and perspectives.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Friday, August 25, 2017 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.