What can I expect to do in this role?
The Team Lead will manage a small team of Analysts and/or Senior Analysts within a larger Information Management Strategy and Governance team.
The Team Lead will plan/ manage ongoing development, implementation and maintenance of a records and information management program applicable to all WSIB records.
How do I qualify?
Mandatory
• Masters in Records Management, Archival Studies, Library/Information Studies or a related field
• Related experience with problem solving/business analysis/project management an asset.
• 3 years of experience in an information management field, including identifying/applying legal requirements, working with internal partners and stakeholder groups, working with electronic information systems, delivering training sessions / formal presentations, developing written communication materials (including legal documents and end user communications).
• 3 years of experience in People Management in a unionized environment
• 2 years of experience in Project Management or Project Leadership
• SharePoint
• Advanced knowledge of Microsoft Excel, Access, and PowerPoint
Major Responsibilities:
Supervise the activities of the records management and retention team:
• Providing advice, guidance, and on-going coaching, mentoring and feedback to staff to enhance performance and ensure the team has the right skills, knowledge and resources to meet team deliverables
• Providing technical expertise and direction to staff when required Identifying and addressing blockers, inefficiencies and other issues to effective service delivery.
• Ensuring staff relations are conducted in accordance with internal human resources policies and practices, collective agreement and appropriate employment legislation.
• Acting as designate for the Manager, Information Management Strategy and Governance when absent
Develop project management plan on each records management and retention project that includes specific timelines as well management of staff:
• Establishing project plans and coordinating tasks
• Identifying resource requirements and allocating work equitably to team members
• Ensure project timelines are met through periodic updates with team
• Review and analyze work for accuracy and correctness
Leading the modernization and maintenance of WSIB's Records Management and Retention program. Activities include:
• Participating in divisional business planning and budget activities related to Records and Information Management.
• Develop and implement continuous process improvement initiatives and/or provide solutions and recommendations that have potential process automation impact and organization/financial impact as it relates to records and information management.
• Providing input as needed on sensitive matters such as legal discovery, information security/privacy breaches, freedom of information access requests and other high risk situations involving records and information.
Develop and maintain communication linkages and relationships with different senior level internal and external stakeholders:
• Internally with business partners and other levels of management in different areas such as: Operations, Strategy, Communications, Information Technology, Compliance, Internal Audit, Risk and Finance.
• Maintains membership and participate in records and information management associations to ensure the most up-to-date techniques and methodologies are employed at the WSIB
• Liaise with other Workers' Compensation Boards, government agencies, stakeholders, health and safety organizations, industry groups and organizations to be conversant with developments and issues affecting records and information management programs in workers' compensation
How to Apply:
WSIB Job Opportunities
