Competition Status: Position Filled
Approximately 379 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
CASEWORKER
Organization:
Ministry of Community and Social Services
Division:
Ontario Disability Support Program
Language of Position(s):
English
Job Code:
10503 - Welfare Field Worker 2
Salary:
$1,154.00 - $1,386.23 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Your strong client-focused, consultation and analytical expertise is needed to deliver the Ontario Disability Support Program (ODSP), using a case management approach.
What can I expect to do in this role?
• Provide customer service and consultation to clients
• Collect and evaluate information to determine eligibility for ODSP Income and Employment Supports
• Make adjustments to entitlements and resolve conflict situations
• Explain legislation and ministry initiatives
• Prepare a range of communication materials
• Plan and deliver information sessions to clients and stakeholders, on community-based employment supports
How do I qualify?
Customer Service and Communication Skills
• You can provide effective customer service to clients with disabilities
• You have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations
• You have effective communication and consulting skills to write clear, concise reports and conduct information sessions
• You demonstrate sensitivity towards diversity and inclusion of applicants, clients, and co-workers
• You have interviewing skills to conduct interviews with clients by phone or in person
• You have effective listening skills to determine client needs and make appropriate referrals
Knowledge
• You have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
• You have knowledge of labour market trends
• You are able to interpret and apply legislation in order to review/determine program eligibility and identify infractions
Analytical, Planning, and Organizational Skills
• You demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
• You have demonstrated analytical skills to collect, document and evaluate information
• You are able to work in a team environment
NOTE:
Successful candidates may be required to undergo an employment screening check in accordance with the Ontario Employment Screening Checks Policy.
Additional offers may be made to other office locations within 125 kms. of the advertised location
Additional Information:
Address:
- 1 English Permanent, 25 Kent St N, Simcoe, West Region
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Customer and Client Services
Posted on:
Friday, September 22, 2017
Note:
- The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list to fill upcoming temporary opportunities and may be used for up to eighteen months.
- W-CS-112442/17
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Friday, October 6, 2017 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
