Do you have superior customer service and communication skills? If so, apply your skills to our fast paced team!What can I expect to do in this role?You will:• provide high quality customer service, information and application assistance for student financial aid programs• respond to telephone inquiries on the Ministry's toll free lines • determine eligibility for loans, grants, bursaries, and scholarships by evaluating eligibility of applications • review, verify and process various student applications for accuracy and policy complianceHow do I qualify?Interpersonal and communication skills:• customer service skills to deal tactfully and courteously with the public• ability to interpret and apply relevant legislation, directives and policies• strong interpersonal skills to communicate with the public, other staff members and financial aid representativesOrganizational skills:• demonstrated ability to organize own work and flexibility to perform a variety of tasks• ability to work independently and as an effective team memberComputer skills:• ability to use fully programmable word processing (e.g. MS Word) and various online computer software programs
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
This site is maintained by the Government of Ontario
Queen's Printer for Ontario, 2007
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