Ontario Public Service Careers - Job Preview
Apply By: Wednesday, November 21, 2012 11:59 pm EST Print this pagePRINT

Competition Status: Position Filled

Approximately 296 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Thank you for your interest in the Ontario Public Service.

Organization:    Ministry of Training, Colleges and Universities
Division:    Student Financial Assistance
City:    Thunder Bay
Job Term:    3 Temporary seasonal recurring assignments/contracts for up to 42 weeks (season runs from August to mid-May).
Job Code:    08OAD - Office Administration 08
Salary:    $22.45 - $26.09 Per Hour*
Posting Status:    Open
Job ID:    48049
 View Job DescriptionView Job Description

Do you have superior customer service and communication skills? If so, apply your skills to our fast paced team!

What can I expect to do in this role?

You will:
• provide high quality customer service, information and application assistance for student financial aid programs
• respond to telephone inquiries on the Ministry's toll free lines
• determine eligibility for loans, grants, bursaries, and scholarships by evaluating eligibility of applications
• review, verify and process various student applications for accuracy and policy compliance

How do I qualify?

Interpersonal and communication skills:
• customer service skills to deal tactfully and courteously with the public
• ability to interpret and apply relevant legislation, directives and policies
• strong interpersonal skills to communicate with the public, other staff members and financial aid representatives

Organizational skills:
• demonstrated ability to organize own work and flexibility to perform a variety of tasks
• ability to work independently and as an effective team member

Computer skills:
• ability to use fully programmable word processing (e.g. MS Word) and various online computer software programs

Additional information:

  • 3 Temporary - Seasonal, duration up to 42 weeks, 189 Red River Rd, (CORN. RED RIV./WATER ST), Thunder Bay, North Region
Compensation Group:   Ontario Public Service Employees Union
Schedule:   3.7
Category:   Administrative and Support Services
Posted on:   Tuesday, November 6, 2012
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Wednesday, November 21, 2012 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

*Indicates the salary listed as per the OPSEU Collective Agreement.
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