PLEASE NOTE: There are currently 9 permanent positions available to be filled. In addition, an eligibility list will be created to fill future upcoming Permanent or Temporary (various duration) opportunities within the next twelve months.Are you a motivated individual? If so, then bring your expertise to the Ministry of Finance, Collections Branch, London Tax Office to conduct debt collection activities in support of business-critical revenue generating operational requirements.What can I expect to do in this role?In this position, you will:• Collect provincial tax arrears by investigating/resolving delinquent accounts resulting from taxpayers failure to comply;• Contact clients and their representatives to determine reasons for non compliance;• Negotiate payment arrangements and initiate necessary action;• Inform clients of their rights and obligations;• Recommend legal actions/sanctions and other courses of action on accounts to management.How do I qualify?Financial knowledge:• Demonstrated knowledge and understanding of collection techniques, including phone calls, letters, recommendations for legal actions such as garnishments and other judgment action;• Familiarity with bankruptcy administration and debt security instruments;• Knowledge of legislation and acts impacting debt collection and ability to follow policies and procedures;• Knowledge of accounting methods to analyze financial data.Communication skills:• Oral communication and interpersonal skills to negotiate and deal tactfully and diplomatically with an array of people in sensitive situations and manage conflict effectively;• Written communication skills to prepare correspondence and other documents.Analytical skills:• Research and analytical skills to gather and analyze data;• Exercise strong judgment skills and work independently and accurately with high volumes of assignments.Computer skills:• Ability to work proficiently in a computerized environment.
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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Queen's Printer for Ontario, 2007
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