A challenging opportunity exists with the Emergency Health Services Branch, Ministry of Health and Long-Term care for an experienced professional to carry out in-depth investigations of incidences affecting emergency health services operations such as land and air ambulance services, communications services and hospitals.What can I expect to do in this role?In this role, you will:• handle a caseload of multiple active assignments which will require interviewing emergency medical services personnel and other health care professionals, police officers and civilian witnesses to obtain information regarding the incident being investigated• provide support in judicial and quasi-judicial proceedings and provide testimony during trials and other hearings• provide expert advice to senior branch management, municipalities and ambulance operators on the resolution of complex service issuesHow do I qualify?Mandatory:Valid Ontario Drivers License-Class GInvestigation Knowledge:• You have demonstrated knowledge of investigative techniques, the justice system (i.e. rules for obtaining and preserving evidence, court procedures, due process of law) and the emergency health services system.• You have the ability to conduct in depth interviews of emergency medical services personnel and communications officers, other health care professionals, police officers and civilian witnesses to obtain information regarding the incident being investigatedTechnical Knowledge:• You have knowledge of the governance, administration, operations, standards and processes associated with land and air ambulance services • You have knowledge of relevant legislation and regulations (e.g. Ambulance Act, Health Facilities Special Orders Act, Public Hospitals Act, Mental Health Act, Coroners Act, Highway Traffic Act)Communication, Interpersonal, Analytical and Problem-Solving Skills:• You can prepare comprehensive investigation reports• You can provide expert advice to senior management and/or to municipalities and ambulance operators on the resolution of complex service issues and infractions in regards to compliance concerns with the Ambulance Act its regulations and standardsComputer and Organizational Skills:• You are proficient with computer software (i.e. word processing, spreadsheet, and database)• You can handle multiple concurrent work priorities• You can assess the scope of and plan the process of long and short term investigations
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