The Office of the Worker Adviser (OWA) is searching for a skilled legal professional who can represent clients in health and safety reprisal and if needed in workers' compensation/workplace insurance cases. As a Worker Representative, your primary focus will be to deliver the OWA's new health and safety reprisals mandate by providing service and support to clients at all stages of the health and safety reprisal complaint process.What can I expect to do in this role?As part of this professional team, you will:• conduct interviews with clients and provide advice and information on claims and application processes related to health and safety reprisals and, if assigned, workers' compensation and workplace insurance• use Office of the Worker Adviser (OWA) case management systems to record and manage work while complying with OWA procedures• investigate events and circumstances of the claim and obtain and analyze relevant documents• conduct specific case related research as required to advise and represent OWA clients • advise and direct clients on issues and evidence required for a successful resolutionHow do I qualify?Mandatory• you have at a minimum a paralegal licence from the Law Society of Upper Canada • you are proficient in English as well as oral and written French at the advanced levelTechnical Knowledge:• you have knowledge of the Occupational Health and Safety Act, Ontario Labour Relations Board policies, procedures and case law to advise and represent applicants in health and safety reprisal complaints• you have knowledge of the Workplace Safety and Insurance Act, Workers' Compensation Act, Workplace Safety and Insurance Board and Workplace Safety and Insurance Appeals Tribunal policies, procedures and case law to advise and represent claimants• you have knowledge of alternative dispute resolution and negotiation techniques to promote early resolution• you have knowledge of substantive and procedural law applicable to adversarial and inquisitorial quasi-judicial proceedings• you have knowledge of other rights of action related to employment law to advise and/or appropriately refer health and safety reprisal applicantsResearch, Analysis, Investigative and Problem Solving Skills:• you can probe in interviews, gather and assess case information and evidence• you can analyze information to assess viability of each case and guide, counsel, and represent clients in negotiations and appealsTeam Work, Leadership, Relationship Management Skills:• you can provide input to other cases and develop improved procedures• you can ensure quality service and bring about successful conclusions to cases• you can quickly establish working relationships and client confidenceOral and Written Communication Skills:• you can marshal facts, articulate issues, interview witnesses, represent clients, explain and persuadeCase and Project Management Skills:• you have demonstrated case and project management skills to manage a caseload and develop community outreach plansComputer Skills:• you are proficient in spreadsheet, word processing, presentation, and graphics software
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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