Are you an enthusiastic individual with great customer service skills who excels in a fast paced team environment? If so, the Sarnia Ontario Travel Information Centre, Ontario Tourism Marketing Partnership Corporation has a great opportunity to help promote and sell Ontario's Travel opportunities.What can I expect to do in this role?• respond to inquiries in person, by telephone and in writing• plan customized travel itineraries and respond to consumer and travel industry requests• research information from a variety of sources• represent the Ontario Tourism Marketing Partnership Corporation at special interest groups and tourist association presentations and showcases• update publications and assist in the planning and delivery of training programs• maintain reference files, complete inventory stocking and monitoring as well as handle retail sales functionsHow do I qualify?Mandatory• Must be able to work shift work/evenings, weekends and holidays• Proficiency in both French and English, oral and written, at the advanced levelSkills• You have highly developed travel counselling, promotion and customer service skills• You have analytical, problem-solving and judgment skills to determine suitable solutions to meet client needs and to work in a high pressure team environment;• You have good communication skills to provide travel information to clients in person or over the phone and to prepare reports and edit tourism publications• You are able to utilize computer software applications and internet resources for research of travel information; cash handling and reporting skillsKnowledge• You have thorough knowledge of and experience in the promotion of the tourism industry, products, agencies, attractions and destinations• You are able to monitor, recognize and report building maintenance or security issues
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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Queen's Printer for Ontario, 2007
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