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Apply By: Tuesday, February 19, 2013 11:59 pm EST Print this pagePRINT

Competition Status: Position Filled

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Organization:    Ministry of Tourism, Culture and Sport
Division:    Ontario Tourism Marketing Partnership Corporation
City:    Sarnia
Job Term:    1 Permanent
Job Code:    51084 - Travel Counsellor 3
Salary:    $841.17 - $999.85 Per Week*
Posting Status:    Open
Job ID:    51276
 View Job DescriptionView Job Description

Are you an enthusiastic individual with great customer service skills who excels in a fast paced team environment? If so, the Sarnia Ontario Travel Information Centre, Ontario Tourism Marketing Partnership Corporation has a great opportunity to help promote and sell Ontario's Travel opportunities.

What can I expect to do in this role?

• respond to inquiries in person, by telephone and in writing
• plan customized travel itineraries and respond to consumer and travel industry requests
• research information from a variety of sources
• represent the Ontario Tourism Marketing Partnership Corporation at special interest groups and tourist association presentations and showcases
• update publications and assist in the planning and delivery of training programs
• maintain reference files, complete inventory stocking and monitoring as well as handle retail sales functions

How do I qualify?

• Must be able to work shift work/evenings, weekends and holidays
• Proficiency in both French and English, oral and written, at the advanced level

• You have highly developed travel counselling, promotion and customer service skills
• You have analytical, problem-solving and judgment skills to determine suitable solutions to meet client needs and to work in a high pressure team environment;
• You have good communication skills to provide travel information to clients in person or over the phone and to prepare reports and edit tourism publications
• You are able to utilize computer software applications and internet resources for research of travel information; cash handling and reporting skills

• You have thorough knowledge of and experience in the promotion of the tourism industry, products, agencies, attractions and destinations
• You are able to monitor, recognize and report building maintenance or security issues

Additional information:

  • 1 Bilingual Permanent, 1455 Venetian Blvd., Sarnia, West Region
Compensation Group:   Ontario Public Service Employees Union
Schedule:   3.7
Category:   Customer and Client Services
Posted on:   Monday, February 4, 2013
  • This ad is also available in French.
  • W-TM-51276/13

    The minimum salary rates identified in this posting are subject to revision as a result of the recently agreed to OPSEU collective agreement covering the period of January 1, 2013 to December 31, 2014.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, February 19, 2013 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

*Indicates the salary listed as per the OPSEU Collective Agreement.
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