Ontario Public Service Careers - Job Preview
Apply By: Wednesday, August 21, 2013 11:59 pm EDT Print this pagePRINT

Competition Status: Position Filled

Approximately 65 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Thank you for your interest in the Ontario Public Service.

Organization:    Ministry of Transportation
Division:    Road User Safety
City:    North Bay
Job Term:    1 Temporary
Job Code:    08OAD - Office Administration 08
Salary:    $22.44 - $26.09 Per Hour*
Posting Status:    Open
Job ID:    55461
 View Job DescriptionView Job Description

The Ministry of Transportation, Road User Safety, Driver Improvement office requires a team-oriented individual experienced in high-volume customer service to support the ministry's road safety agenda.

What can I expect to do in this role?

In this role you will look after scheduling and providing information to clients by:
• receive and process documents related to the Driver Improvement program
• schedule and maintain an itinerary of the Driver Improvement Counsellor's activities
• respond to telephone enquiries from the public in a call centre atmosphere.
• prepare administrative reports and respond to e-mail, mail, and fax enquiries

How do I qualify?

• You are proficiency in English and oral French at the advanced level

Technical Knowledge:
• You have the ability to interpret and apply legislation ( i.e. Highway Traffic Act)
• You have knowledge of computer systems to access and evaluate records, prepare and produce letters in accordance with policies and procedures

Interpersonal and Communication Skills:
• You have interpersonal skills to deal tactfully with clients
• You have oral and written skills to compose correspondence, answer telephone and direct calls

Organizational, Planning and Problem Solving Skills:
• You have organizational and planning skills to coordinate the scheduling of Driver Improvement activities and Senior Driver Group Education Sessions in the region
• You have problem solving skills to resolve scheduling conflicts and complaints from the public

Additional information:

  • 1 Bilingual Temporary, duration up to 5.29 months, 447 Mckeown Ave, North Bay, North Region
Compensation Group:   Ontario Public Service Employees Union
Schedule:   3.7
Category:   Administrative and Support Services
Posted on:   Wednesday, July 31, 2013
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Wednesday, August 21, 2013 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

*Indicates the salary listed as per the OPSEU Collective Agreement.
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