A challenging opportunity exists for a bilingual individual with exceptional communication and problem-solving skills to excel as an integral communication link between various field operations and offices.Please note: This is a 24/7 operation for which you would be on-call.What can I expect to do in this role?You will:• Maintain continuous radio contact with maintenance staff, contact emergency services to manage highway incidents; • Monitor the Highway 417 video camera system; • Provide traffic updates to media outlets; • Utilize changeable message signs to manage incidents and provide back-up for the switchboard/receptionist. During winter, you will:• Update field staff with regular weather forecasts; • Call for and receive road reports, record the information and;• Prepare summary reports of road and weather conditions, winter maintenance operations, incidents and occurrences.How do I qualify?Mandatory:• Proficiency in English and advanced level oral French.Tact, judgement and analytical skills:• Ability to exercise tact, judgment, analytical and decision-making skills in dealing with a variety of highway emergency situations to implement the appropriate actions.Customer service, interpersonal and communication skills:• Demonstrated effective customer service, interpersonal, oral and written communication skills.Organizational skills:• Ability to produce and maintain accurate records of maintenance activities, manage incoming and outgoing emergency calls, road and weather reports and unusual occurrences.Knowledge and technical skills:• Ability to dispatch emergency services and to communicate clearly using a sophisticated two-way radio system• Knowledge of Ontario Provincial highway network• Ability to reference locations on a map quickly.
Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.
Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca
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Queen's Printer for Ontario, 2007
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