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Apply By: Thursday, September 19, 2013 11:59 pm EDT Print this pagePRINT

Competition Status: Position Filled

Approximately 281 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Thank you for your interest in the Ontario Public Service.

Organization:    Ministry of Health and Long-Term Care
Division:    Cambridge Ambulance Communications Centre/Emergency Health Services Branch
City:    Cambridge
Job Term:    2 Temporary - Up to 12 months with possible extension
Job Code:    16710 - Ambulance Communications Officer 1
Salary:    $26.99 - $33.03 Per Hour*
Posting Status:    Open
Job ID:    56900
 View Job DescriptionView Job Description

A challenging opportunity exists in the Emergency Health Services Branch, Cambridge Central Ambulance Communications Centre.

What can I expect to do in this role?

We are seeking a dedicated individual to:

• Work rotating shifts in a 24/7 environment;
• Process 9-1-1 emergency and non-emergency requests for ambulance service;
• Direct ambulance movements;
• Provide pre-arrival instructions;
• Communicate with individuals under stress;
• Operate complex computer-aided telecommunications equipment.

How do I qualify?

Job offer conditional upon:
• Satisfactory criminal record check;
• Valid standard first-aid and targeted responder CPR certificate;
• Successful completion of Windows computer-based training;
• Followed by Ambulance Communications Officer provincial certification;
• Restricted Radio Operator certification and
• Successful completion of on-the-job training.

• Strong multi-tasking, organizational and memory recall skills;
• Ability to maintain control under pressure and use professional judgment;
• Excellent critical thinking, decision making and problem solving skills;
• Skill in handling situations in a professional manner;
• Excellent leadership, customer service, interpersonal, verbal and written communications skills;
• Proficiency in computer software and computer-based telecommunications applications;
• Good understanding of spatial concepts (e.g., reading maps, calculating time, distance and movement);
• Demonstrated ability to interpret and apply policies, procedures and information;
• Typing at 35 wpm with 90% accuracy.

Only candidates who clearly identify they meet these qualifications will be considered.

Additional information:

  • 2 Temporary - Irregular On-Call, duration up to 12 months, 15 Reuter Dr, RR 32, Cambridge, West Region
Compensation Group:   Ontario Public Service Employees Union
Schedule:   4.7
Category:   Health and Social Services
Posted on:   Thursday, September 5, 2013
  • W-HL-56900/13(2)
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, September 19, 2013 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

*Indicates the salary listed as per the OPSEU Collective Agreement.
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