The Operations Division requires an individual to be responsible for all procedural steps required in the processing and evaluation of gaming registration applications issued under the Gaming Control Act and Regulations as well as lottery licensing under the Regulatory framework for Charitable Gaming. In addition, the incumbent will provide leadership and guidance to staff within the department, act as an information resource for AGCO staff at both head office and regional offices, as well as provide assistance to the manager in the administration of the department.
What can I expect to do in this role?
Reporting to the Manager, Gaming Eligibility, you will independently review the more complex and high risk gaming registration and lottery applications that are referred by the Gaming Registration Officers and recommend the approval or refusal of these applications, consistent with the relevant legislation, regulations, policies and procedures. Your demonstrated experience in project management is necessary in order to act as the project lead for new branch initiatives.
In this role, you will:
- Manage all aspects of assigned projects from inception to implementation by conducting thorough evaluations of project requirements and needs assessments, identifying resources, developing work plans and timelines and monitoring project progress to completion/implementation.
- Participate in the review of current business processes, as well as the development of processes for new business lines, utilizing your excellent research and analytical skills.
- Use your exceptional oral and written communication skills to prepare summaries and reports, develop standard correspondence for use by the branch, and develop and deliver training to AGCO staff and external stakeholders on new and existing Branch processes and initiatives.
- Demonstrate your strong interpersonal skills to effectively liaise with individuals at all levels of the branch, commission, Minister's Office, MPPs, Municipal Councilors, stakeholders, interest groups, other jurisdictions and the public.
How do I qualify?
Knowledge and Skills
The ideal candidate will have:
- Experience in accounting normallly acquired through a post-secondary education in accounting.
- Experience in a customer facing role, processing applications.
- Excellent organizational skills with demonstrated ability to set priorities, meet and manage multiple and conflicting deadlines and work under pressure while managing a high volume of work.
- An advanced understanding of the gaming industry and extensive knowledge of the relevant sections of the Gaming Control Act, the Regulatory Framework for Charitable Gaming and the Alcohol and Gaming Regulation and Public Protection Act and their corresponding Regulations and relevant Commission policy and procedures with the ability to interpret and apply to daily operations.
- Experience in leading work groups, as well as in policy development and implementation.
- Excellent in-depth knowledge of various application systems (e.g. AS/400, LOTS, etc.) and experience using MS Office applications (Word, Excel, Access and Visio).
- The flexibility to travel frequently throughout the province providing training and educational information session to stakeholders where you will be able to demonstrate your presentation skills.