Competition Status: Position Filled
Approximately 470 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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CLIENT SERVICES REPRESENTATIVE
Organization:
Ministry of the Attorney General
Division:
Court Services Division
Language of Position(s):
Bilingual English/French
Job Term:
1 Temporary - 5.5 months
Job Code:
08OAD - Office Administration 08
Salary:
$22.45 - $26.09 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you self-motivated, detail oriented and professional? Do you thrive in a fast paced dynamic environment? If so, then we have an exciting opportunity for you to join our team.
What can I expect to do in this role?
As a Client Services Representative working within a team, you will:
• provide clerical, cashier and counter services to ensure the efficient operation of a court office
• receive, process, and issue court documents, ensuring accuracy and completeness
• respond to telephone and counter inquiries
• prepare deposits for revenue and trust accounts prepare deposits for revenue and trust accounts
• compose correspondence and maintain filing systems
How do I qualify?
Mandatory:
• proficiency in English and advanced oral and written French
• the successful candidate will be required to provide a satisfactory criminal reference check prior to the commencement of employment.
Knowledge:
• ability to interpret and apply relevant acts, legislation, policies and procedures relevant to the court operations
Interpersonal Skills:
• communication skills to exchange information and write correspondence and reports
• demonstrated customer service skills to deal tactfully and effectively deal with a variety of stakeholders
Office Administration Skills:
• demonstrated ability to perform administrative/clerical functions
• filing/records management
• record keeping
• mail handling
• keyboarding skills
• proficiency with word processing, spreadsheets, databases and electronic mail software applications
Attention to detail:
• analytical skills to review legal documents against laws, rules and procedures to ensure accuracy and completeness
• mathematical skills to perform basic calculations and cash handling skills
• ability to identify and resolve discrepancies
Time Management Skills
• demonstrated organizational skills
• proven ability to work independently or as part of a team in a high-volume environment with strict deadlines
Additional Information:
Address:
- 1 Bilingual English/French Temporary, duration up to 5.5 months, 7755 Hurontario St, Brampton, Central Region, General Screening Requirement
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Administrative and Support Services
Posted on:
Wednesday, May 11, 2016
Note:
- This ad is also available in French.
- The successful candidate will be required to undergo a satisfactory criminal reference check prior to the commencement of employment.
- In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential. - N-AG-83691/15(2)
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, May 26, 2016 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
