MANAGER, INFORMATION TECHNOLOGY AND BUSINESS SOLUTIONS

The Education Quality and Accountability Office (EQAO) is seeking a proven leader to develop and oversee the delivery of I&IT based business solutions, systems and customer services to support EQAO business areas.


To apply to this role, submit your resume, in confidence, specifying the job title, by December 6, to Phelpsgroup, at EQAOManagerITBS@phelpsgroup.ca.

What can I expect to do in this role?

You will:

• oversee the delivery of I&IT operations and services
• lead the design, development and implementation of systems infrastructure and applications
• manage the relationship with I&IT service providers
• provide advice to management on I&IT opportunities
• manage I&IT staff

How do I qualify?

Technical knowledge:

You have:
• demonstrated knowledge of the principles and practices of I&IT operations including common business systems, technology infrastructure and operational services
• knowledge of I&IT client service delivery alternatives
• demonstrated knowledge of technical I&IT systems including hardware platforms, software alternatives, networks, databases, applications and security systems
• expertise in systems analysis, systems design and development to develop effective I&IT based business solutions

Leadership and management skills:

You have:
• demonstrated leadership skills to oversee the planning, development and implementation of I&IT operations and the client service delivery framework
• human resources management skills to provide direction to staff
• relationship management skills to initiate, foster and manage ongoing relationships with I&IT cluster management, staff and EQAO executives
• demonstrated contract management skills to negotiate and manage contracts with external I&IT vendors, contractors and service providers
• demonstrated project management skills to lead and oversee systems and business solution design and development projects
• judgement to analyze and problem solve I&IT operational and service delivery issues, identify solutions and opportunities to effectively support business initiatives, recommend improvements to processes and infrastructure

Policy knowledge:

You have:
• the ability to acquire knowledge of corporate procedures related to the establishment of organizational I&IT operations, and the delivery of I&IT client services
• knowledge of I&IT procedures related to support processes, resource acquisition, account management, contract management, data administration, data access and records management

Communication, negotiation and consultation skills:

You have:
• oral communication skills to maintain effective liaison with all levels of contacts and provide consultative advice and expertise to the CEO and senior management
• demonstrated written communication skills to prepare reports, briefing notes and operational plans
• presentation and consultation skills to promote I&IT opportunities and benefits to EQAO senior management
• negotiation skills to finalize and manage service contracts with I&IT external service providers

Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Wednesday, December 6, 2017 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.