Apply By: Tuesday, December 19, 2017 11:59 pm EST
Competition Status: Position Filled

Approximately 677 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Ministry of Transportation
Road User Safety
Job Term:
1 Permanent, 7 Temporary with possibility of extension
Job Code:
11OAD - Office Administration 11
$27.54 - $32.88 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Job ID:
Apply your analytical and customer service skills with the Ministry of Transportation to improve how driver records are corrected and improvement programs are administered.

What can I expect to do in this role?

In this role you will:
• Ensure the integrity of Ontario Driver records is maintained
• Administer various licensing programs through analysis of complex legal, court, inter-ministerial and police documents
• Apply changes to license qualifications in accordance with federal and provincial legislation and established ministry policies and procedures.

How do I qualify?

Technical, Analytical and Organizational Skills:

• You can resolve complex problems related to driving record matters
• You can analyze records and driver related matters, identify issues and trends and make recommendations
• You are well organized to prioritize and schedule workload
• You have the ability to interpret and apply legislation (e.g. Freedom of Information and Protection of Privacy Act, Highway Traffic Act, Criminal Code of Canada, Provincial Offences Act), driver and vehicle licensing policies

Communication and Customer Service Skills:

• You are able to respond to inquiries
• You can prepare correspondence
• You have experience in customer service to respond to daily phone inquiries
• You are able to build and maintain effective working relationships

Computer Skills:

• You are proficient in word processing, spreadsheet and database software

Additional Information:

  • 1 Permanent, 87 Sir William Hearst Ave, Toronto, Toronto Region, Enhanced - CPIC Check, Credit Check, Canadian Security Intelligence Services Check (CSIS)
  • 7 Temporary, duration up to 12 months, 87 Sir William Hearst Ave, Toronto, Toronto Region, Enhanced - CPIC Check, Credit Check, Canadian Security Intelligence Services Check (CSIS)
Compensation Group:
Ontario Public Service Employees Union
Customer and Client Services
Posted on:
Tuesday, December 5, 2017
  • This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next eighteen months following the closing date of the job ad posting.
  • In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.

    You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
  • W-MT-113685/17(8)
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, December 19, 2017 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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