Competition Status: Position Filled
Approximately 38 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Scheduling Clerk On Call (DES)
Organization:
Ministry of Transportation
Division:
Road User Safety
Language of Position(s):
Both English and bilingual
Job Code:
08OAD - Office Administration 08
Salary:
$23.33 - $27.13 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Apply your communication skills and experience to this opportunity with the Ministry of Transportation working in a very busy and high volume call centre environment, where you will provide support to the Road User Safety Division, Regional Operations Office.
What can I expect to do in this role?
You will:
•provide scheduling and information services to the Driver Improvement Programs and client groups
•respond to inquiries regarding the Driver Improvement Programs from the public
•schedule and maintain an itinerary of the Driver Improvement Counsellor's activities
•use various computer software applications to prepare administrative reports and respond to e–mail, mail, and fax inquiries
How do I qualify?
Mandatory
• you must be proficient in English and advanced level oral French (bilingual position only)
Technical Knowledge
•you have knowledge of related Acts and Regulations pertaining to suspensions, reinstatements and demerit point system
•you can assess and evaluate driver records
Problem Solving, Organizational and Planning Skills
•you can resolve scheduling conflicts and complaints from the public
•you can coordinate the scheduling of Driver Improvement activities
Communication and Interpersonal Skills
•you can prepare memos, spreadsheets, presentation materials, and statistical reports
•you can provide telephone answering services
•you can respond to complex inquiries both orally and in writing
Computer Skills
•you can use computer software to prepare correspondence, reports and memos
Additional Information:
Address:
- 1 Bilingual English/French Temporary - Irregular On-Call, duration up to 6 months, 1355 John Counter Blvd, Kingston, East Region, General Screening Requirement
- 1 English Temporary - Irregular On-Call, duration up to 6 months, 1355 John Counter Blvd, Kingston, East Region, General Screening Requirement
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Customer and Client Services
Posted on:
Tuesday, September 18, 2018
Note:
- This ad is also available in French.
- In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.
Please note that as of November 1, 2018, with the implementation of the Police Record Checks Reform Act, 2015, the security screening check requirements for this position may differ from those described in this job ad.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, October 2, 2018 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
