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Thank you for your interest in the Ontario Public Service.
Specialist, Return to Work
Organization:
Workplace Safety and Insurance Board
Language of Position(s):
English
Job Code:
Not Available - Not Available
The Workplace Safety and Insurance Board (WSIB) helps people overcome workplace injuries and illnesses and helps business owners make their workplaces safe and healthy. Our people are at the heart of what we do. Bring your enthusiasm and expertise to the WSIB, and we'll help you achieve your personal and professional goals through meaningful work, development opportunities and a culture of compassion, integrity and teamwork.
We are the WSIB. And we're here to help.
What can I expect to do in this role?
Lead return-to- work (RTW) activities for cases at risk in order to drive RTW outcomes. Ensure suitable and sustainable RTW outcomes are achieved through customized coordination of the right services at the right time, and by applying a customer-centric approach. Achieve optimal outcomes and promote leading RTW practices through the delivery of innovative and specialized services.
How do I qualify?
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
As leaders in return to work and working as part of a professional team of experts, you will:
1) Represent, Promote and Cultivate WSIB's leading Return-to-Work Brand through:
• Representing WSIB and acting as Brand Ambassadors, promoting WSIB's leading Return-to-Work Program and as aligned with the leading professional guidelines of organizations such as the International Social Security Association (ISSA).
• Professionally recommending, educating and applying evidence-based, internal and industry-supported leading practices that lead to optimal RTW outcomes and promote the prevention of injury/illness and disease.
• Maintaining collective and individual professionalization requirements pertaining to accepted WSIB credentials; this includes obtaining the CDMP certification within the first two years of WSIB employment.
2) Apply a customer-centric approach, educate workplace parties and customers on:
• Disability management, return to work principles and leading practices, the benefits of early and safe RTW, the RTW process, the employer's and worker's rights and obligations under the Workplace Safety and Insurance Board Act and under relevant policies.
• WSIB's comprehensive suite of innovative RTW services and products, in addition to research-supported and industry-recognized resources.
3) Evaluate, assess and interpret case needs by:
• Gathering information through a disability management lens, using a holistic approach and working in collaboration with internal and external customers, determine the most appropriate customer-centric approach to RTW;
• Considering and arranging appropriate assessments to develop a RTW plan based on the right services at the right time.
• Applying early and safe RTW principles to determine an optimal approach for specialized cases (e.g. Mental Health, English as Second Language) including: conducting research; identifying risk factors which would signal barriers to return to work, formulating innovative RTW options and leading practice approaches;
4) Planning, making and communicating decisions by:
• Collaborating with internal and external customers, representatives, health care community partners and related providers/resources; assess RTW Plan and goal dates in collaboration with all involved WSIB staff, providing guidance, advice and direction to support return to work;
• Driving for successful RTW outcomes by coordinating and facilitating worksite meetings to lead RTW discussions; identifying, clarifying and assisting in the resolution of any and all issues/barriers relevant to the RTW process;
• Determining and assigning accountability for implementation of all resolutions; reviewing, assessing potential RTW opportunities to determine: job suitability; recommend and approve appropriate accommodations and/or assistive devices;
• Making and communicating RTW decisions that enable a return to work; communicating decisions verbally and in writing; providing education on rights and obligations under the Act. Responding to worker and employer's requests for clarification and/or reconsideration specific to RTW services; monitoring employer and worker compliance in RTW Plans; communicating RTW Plan details to all parties.
5) Manage, Monitor and Secure ongoing sustainability of RTW planning through:
• Establishing a customer-centric follow up system to oversee goal-oriented plans; develop post RTW meeting interventions to ensure Plan remains focused on identified outcome.
• Initiating and leading case conferences with internal and external customers to review RTW options; where barriers exist, continue to work towards optimal solution; liaising with internal and external providers to gather information towards resolving barriers (i.e. health care community)
• Coordinating additional interventions as appropriate to drive the case forward and ensure continued communication with all customers for the successful implementation and sustainment of the RTW Plan
6) Perform required functions for caseload and RTW Plan management including:
• Implementing an effective documentation and follow up system to ensure optimal caseload management
• Documenting all related RTW activities using WSIB systems
• Responding to inquiries in a timely fashion within expectations;
• Maintaining an effective proven case management system to handle competing and changing case priorities.
7) Perform other related duties as assigned or required.
PROFESSIONAL REQUIREMENTS AND QUALIFICATIONS
• University degree at the undergraduate level with a specialty focus in one of the following: disability management, health sciences (nursing, physiotherapy, chiropractors, kinesiology, ergonomics, occupational therapy), social work/sociology, vocational rehabilitation or psychology/counselling and a Certified Disability Management Professional (CDMP) or completion of CDMP certification within the first two years of WSIB employment in the Specialist, Return to Work Program position. Valid Ontario G class driver's license.
• Total of four years and six months experience. One year and six months prior experience in return to work, disability management, vocational rehabilitation or alternate dispute resolution. Three years on the job to reach full working level
Additional Information:
The Workplace Safety and Insurance Board (WSIB) helps people overcome workplace injuries and illnesses and helps business owners make their workplaces safe and healthy. Our people are at the heart of what we do. Bring your enthusiasm and expertise to the WSIB, and we'll help you achieve your personal and professional goals through meaningful work, development opportunities and a culture of compassion, integrity and teamwork.
As a precondition of employment, the WSIB will require a prospective candidate to undergo a criminal records name check prior to or at any time following hire.
To apply for this position, please submit your application by the closing date noted above on our Careers page: https://www.wsib.ca/en/careers.
We appreciate the interest of all candidates. Due to the volumes of applications we receive, we are only able to contact candidates that are selected to move forward in the recruitment process. The WSIB is an equal opportunity employer.
The WSIB is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you are an individual with a disability and you need accommodation in order to apply for this position, please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the assessment process, please provide your accommodation needs at that time. Please be advised that you may be required to provide medical documentation to the WSIB's Corporate Health Department so that appropriate accommodation can be provided to you throughout the recruitment process.
Employees of the WSIB have important ethical responsibilities, including the obligation to place the public interest above personal interests. Job applicants are therefore required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. These may include: political activity, directorship or other outside employment and certain personal relationships (e.g. with existing WSIB employees, clients and/or stakeholders). Please contact TAC if you have any questions about conflict of interest obligations and/ or how to make a disclosure.
Additional Information:
Address:
- 3 English Permanent, 200 Front St W, Toronto, Toronto Region, Criminal Record Check
Compensation Group:
Excluded
Schedule:
N/A
Category:
Health and Social Services
Posted on:
Monday, July 22, 2019
Note:
- This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting. Please use the contact information below to contact the organization directly if you have questions.
- In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. (Note: If a Vulnerable Sector Screening Check is required, it must also be obtained in person at your local police service).
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
Collection of Information
Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.
Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.
If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Sunday, August 4, 2019 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
