Competition Status: Position Filled
Approximately 257 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Senior Technical Support Specialist
Organization:
Ministry of the Solicitor General
Division:
Justice Technology Services
Language of Position(s):
English
Job Code:
17162 - Systems Officer 6
Salary:
$1,654.05 - $2,066.34 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
About Us:
Justice Technology Services (JTS) provides I&IT services in partnership with the Ministry of the Solicitor General and the Ministry of the Attorney General (MAG), including their respective agencies, boards and commissions.
As a cluster, we support 26,000 users in more than 800 locations province-wide, including 10,000 external partners representing the judiciary, municipal courts, private bar, emergency services, police and fire services from regional and municipal governments across the province.
JTS also works directly with the Office of the Corporate Chief Information Officer on a number of corporate initiatives that impact technology development and use across the justice sector and the broader Ontario Public Service.
What We Do:
The Solicitor General Solutions Branch within JTS is responsible for supporting Police, Public Safety and Corrections clients in Ontario. We work with federal, provincial and municipal Police Services, Coroners, Forensic Science, Emergency Services and Fire Marshalls.
The Opportunity
Consider this exciting opportunity and join our dedicated team of IT professionals where you will support the delivery of mission critical Police applications.
The Ontario Public Service (OPS) offers a competitive compensation package, including a defined pension plan. We support career and leadership development, invest in learning opportunities, and recognize team and individual achievements.
To learn more about the compensation package for this position, please visit the Ontario Public Service Employee Union website (www.opseu.org) for a copy of the current collective agreements, and the OPSEU Pension Trust website (www.optrust.com) for information on the pension plan.
Note: This position can be located at Toronto or North Bay office. Location determination will be made based on closest office to home address
What can I expect to do in this role?
As a valued team member you will:
• Design and develop system interfaces for both acquired and internally developed application solutions, which includes unit testing, develop appropriate artefacts / documentation
• Perform system integration from a technical perspective, including designing appropriate ETL solutions
• Provide technical expertise and leadership, develop and implement business intelligence solutions to support Police end users, project teams and peer technical staff
• Plan, validate, and document deployment process for system functionality supplied by vendor, co-ordinating and performing conversion activities with each Police Service and operations
• Interact with key business & technology stakeholders to document, design and develop decision support reports based on data across Police applications
• Proactively look for solutions to prevent complex problems from occurring across teams/technologies.
• Lead and implement initiatives as required to deliver business objectives.
• Recommend or automate approaches to streamline and integrate technological processes and/or systems to improve operational efficiency and effectiveness.
• Provide expedient problem determination and resolution.
• Work independently and as part of a dynamic team. You are responsible, disciplined in your work style, self-motivated and follow tasks through to completion.
• Resolve technical and some business incidents independently.
• Provide documentation for new or existing systems as required.
How do I qualify?
Technical Knowledge and Experience
You have:
• knowledge of information technology and information engineering principles, computer programming techniques, client/server application development technology
• knowledge of, and experience with XSLT, ETL, SQL, XML, .Net, HTML
• knowledge of LAN, WAN, Firewalls and PC hardware, software architectures, network protocols and topologies to analyze existing ministry technology and identify improvements/developments
• knowledge of current and the advances in software products
• experience in advanced WINTEL installations, configuration, troubleshooting and administration, including file system, integrity, security, system & user account automation, domains, trust relationships, dir. replication, system optimization, client printing, and communications
• the ability to learn and interpret information technology policies, directives, and guidelines
• experience in designing, implementing and supporting hardware/software infrastructures for both development and production environments, supporting multi-tiered applications in large distributed environments
Reasoning, Analytical and Problem-Solving Skills
• you can assess and recommend architectural strategies of highly complex technical solutions
• you can assess technical design problems and develop computerized solutions to information problems in support of end users
• you can conduct cost benefit analyses in support of acquisition recommendations
Communication and Interpersonal Skills
• you have excellent written and oral communication skills to discuss client requirements, prepare project reports and discuss acquisition recommendations with clients, technical staff and vendors
• you have interpersonal skills to listen, negotiate and influence technology issues and ensure performance and standards needs are achieved while delivering business solutions
• you have demonstrated ability to lead technical discussions with vendors, customers, other technical staff and senior management
Additional Information:
Address:
- 1 English Permanent, 21 College St , 3rd Flr, Toronto, Toronto Region or 200 First Avenue, North Bay, North Region, Criminal Record and Judicial Matters Check (Fingerprint Based), Annual CRJMC, Canadian Border Services Check, Credit History Check, Driver's License History, Local Police Databases Search, Ontario Provincial Police Investigation/Background Interview, Social Networking Search
Compensation Group:
Ontario Public Service Employees Union
Schedule:
6
Category:
Information Technology
Posted on:
Tuesday, January 28, 2020
Note:
- In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential. - W-SL-145301/20
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, February 11, 2020 11:59 pm EST. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
