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Thank you for your interest in the Ontario Public Service.
Licensing Agent (Part-time) - Rideau Carleton Raceway
Organization:
Alcohol and Gaming Commission of Ontario
Division:
Operations Division, Licensing and Registration Branch
Language of Position(s):
Bilingual English/French
Job Code:
AGCO/03 - AGCO/03
Salary:
$26.64 - $29.60 Per Hour
The Alcohol and Gaming Commission of Ontario is looking for a part-time Licensing Agent to provide support for horse racing licensing functions.
What can I expect to do in this role?
Reporting to the Manager of Horse Racing Eligibility, the successful candidate will be responsible for:
• Reviewing new and renewal online licensing applications in the AGCO's new online service portal (iAGCO)
• Communicating with applicants and licensees by telephone and in writing
• Providing in-person support to horsepersons by assisting them with using iAGCO
• Providing assistance to Racing Officials, Commission Veterinarians and/or other on-site AGCO personnel as required.
Core Hours of Work*
Sundays
Thursdays
Feb. 9 – Dec. 27
June 11 – Nov. 25
4:30 PM to 8:30 PM
2:00 PM to 6:00 PM
*Additional hours may be required during Qualifying Races (Schedule TBC)
How do I qualify?
Ideally, candidates will possess:
• Fluency in both English and French – spoken and written
• Strong computer skills with an aptitude for learning new systems
• Excellent customer service skills with the ability to assist end-users in understanding how to use an online service portal
• The ability to exercise sound judgement and make complex decisions under pressure
• General knowledge of the AGCO's Rules of Racing, the Horse Racing Licence Act, 2015 and its regulations would be an asset
• Strong written communication skills with attention to detail
• The ability to work independently.
• The successful candidate must be eligible to work in Canada and will be subject to a Criminal Background check.
Additional Information:
Address:
- 1 Bilingual English/French Temporary - Seasonal, duration up to 11 months, Ottawa, East Region, Criminal Record Check
Compensation Group:
Excluded
Schedule:
N/A
Category:
Customer and Client Services
Posted on:
Monday, January 27, 2020
Note:
- This ad is also available in French.
- This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting. Please use the contact information below to contact the organization directly if you have questions.
- In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
Collection of Information
Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.
Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.
If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Friday, February 7, 2020 11:59 pm EST. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
