Talent Pool - Program Management Consultant WHSS (Stakeholder Engagement)

The Workplace Safety and Insurance Board (WSIB) helps people overcome workplace injuries and illnesses and helps business owners make their workplaces safe and healthy. Our people are at the heart of what we do. Bring your enthusiasm and expertise to the WSIB, and we'll help you achieve your personal and professional goals through meaningful work, development opportunities and a culture of compassion, integrity and teamwork.

We are the WSIB. And we're here to help.

WSIB offices remain closed due to COVID-19. Our priority is the health and wellness of employees and the people of Ontario. As such, this position may involve working from home for all or part of the duration of this position.
There are 2 permanent vacancies available.
Salary Grade: N07 From: $80,785.00 To: $121,179.00


Job Summary:
The Program Management Consultant provides advice, relationship management and expertise to the WHSS Management Team in the development, implementation, monitoring and evaluation of a Health and Safety outreach and stakeholder engagement program by; preparing and assisting with the facilitation of brainstorming sessions including providing draft concept models to help progress development thinking, drafting evaluation and stakeholder consultation plans and identifying potential change management impacts related to people, processes and technology.
The Program Management Consultant will act as the WSIB's central point of contact with the Ontario health and safety system including the Ministry of Labour (MoL) and Health and Safety Associations (HSAs). Actively be involved as part of a project team in system-wide committees to develop and implement health and safety system initiatives for Ontario employers, making workplaces safer, while ensuring integration with MoL priorities, WHSS health and safety programs and WSIB's strategic direction.
Collaborate with the Communications Health and Safety Business Partner to develop of marketing plans, marketing tactics/approaches and evaluation of marketing opportunities to increase awareness and participation in WSIB health and safety programs (i.e. Small Business, Safety Groups, Workwell).

What can I expect to do in this role?

Key Accountabilities and Responsibilities:
1. Provide advice, expertise and support on outreach and stakeholder engagement program, implementation, monitoring and evaluation;
• preparing and assisting with program development brainstorming sessions by;
o providing advice and framework for planning sessions
o assisting to lead/facilitate concept development
o creating draft concept models for discussion
o summarizing meeting notes and action points
• drafting project plans with activities, milestones and timelines; drafting program plans outlining methods/approaches, systems to capture results, critical success factors; draft evaluation tools
• identifying preliminary/potential change management impacts related to people, processes and systems
• determine potential policy and legislative impacts to program design/redesign
• creating tracking tools, tracking, monitoring and reporting on program development progress
• highlighting issues/barriers to program development and providing recommendations for resolution
• conducting best practice (and jurisdictional scans) research and summarizing in a report for Manager review
2. Proactively liaise with the Ministry of Labour and Health and Safety Association management staff to ensure an integration between WSIB health and safety programs and health and safety system priorities by;
• actively participating as the WSIB representative on health and safety system committees led by the MoL and HSAs designed to address system priority issues (e.g. occupational disease, mental health) and develop and implement responsive plans
• providing subject matter expertise on WSIB health and safety programs, related policies and WSIA to inform project development work
• developing and maintain strong relationships with health and safety system partners to achieve positive business outcomes
• responding to and managing common issues
• identifying potential political ‘red flags” and reporting to Manager
3. Engage WHSS management team and divisional staff to support program development alignment to MoL strategic priorities and the WSIB strategic direction by;
• providing regular updates to WHSS management on outcomes of system priority meetings
• meeting regularly with WSIB health and safety program management and staff to stay current on program requirements, standards and administration
• identifying and recommending health and safety system strategic priorities (elements) that can be incorporated into WHSS programs and services
• gathering program business requirements to populate marketing plans and campaigns to increase program awareness and participation
4. Collaborate with Communications Health and Safety Business Partner to identify, implement and evaluate WSIB health and safety program marketing plans and tactics, implementation approaches and evaluation methods to increase program awareness and participation by;
• capturing program business requirements
• researching and reporting back on “best practices” to engage small business and industry sector employers
• identifying maximum and a variety of channels to distribute key messages and inform campaigns
• developing key messages and creating a value proposition for employers to participate
• advising on program design/redesign activities and progress
• identify opportunities to establish and leverage partnerships to increase awareness
• contributing to the development and implementation of marketing materials and campaigns
• assisting to evaluate program(s) marketing effectiveness by capturing and reporting on results of customer satisfaction surveys, program participation numbers, determining how employers found out about the programs etc.

How do I qualify?

Job Requirements:

1) Education (Level and Specialty / Discipline):
• Post secondary degree from a recognized University with a specialty in business administration, public administration or social/health sciences
2) Experience (Years of Related Experience and Type of Experience):
• 5-7 years experience in program development and/or project management
• 5 years minimum experience in stakeholder engagement
• 2 years minimum in program marketing or promotion
• Demonstrated political acumen and relationship building
• Ability to manage multiple projects and deadlines
• Excellent verbal and written communication skills
• Proficient computer skills, including Microsoft Word, Excel, PowerPoint, Outlook
• Driver's license
3) Technical or Professional Qualifications or Certifications/Designations:
• Program Management certification is an asset
• Health and safety and/or disability management professional designation is an asset
• Project Management Professional is an asset

Additional Information:

We appreciate the interest of all candidates. Due to the volumes of applications we receive, we are only able to contact candidates that are selected to move forward in the recruitment process. The WSIB is an equal opportunity employer.

The WSIB is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you are an individual with a disability and you need accommodation in order to apply for this position, please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the assessment process, please provide your accommodation needs at that time. Please be advised that you may be required to provide medical documentation to the WSIB's Corporate Health Department so that appropriate accommodation can be provided to you throughout the recruitment process.

Employees of the WSIB have important ethical responsibilities, including the obligation to place the public interest above personal interests. Job applicants are therefore required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. These may include: political activity, directorship or other outside employment and certain personal relationships (e.g. with existing WSIB employees, clients and/or stakeholders). Please contact TAC if you have any questions about conflict of interest obligations and/ or how to make a disclosure.
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Remember: The deadline to apply is Tuesday, August 11, 2020 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.