Are you an administrative professional looking for an exciting opportunity to serve a diverse community? If so, join our team where you will collaborate with criminal justice partners and community organizations while providing clerical, administrative, and reception support services.
This position is located in the Town of Kapuskasing in Ontario. For more information,
please visit their website.What can I expect to do in this role?
In this role you will:
• provide reception duties and maintain standards for customer service
• prepare, distribute and request a variety of documents such as court reports, pre-parole reports, community information, and court documentation
• compose and type routine correspondence ensuring accuracy and proper distribution
• receive and direct telephone calls and communicate with clients with diverse needs
• receive and distribute mail
• maintain files and retention schedules
• perform sentencing calculations
• enter, update and correct information in the Offender Tracking Information System (OTIS)
Please Note:
The position is a part-time position working a minimum of 24 hours per week.
How do I qualify?
Mandatory requirements:
You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.
Administrative Skills
• You are able to understand and apply procedures, regulations and sections of related legislation
• You have knowledge of office practices and procedures to provide efficient administrative services
• You can apply sections of procedures manuals concerning client and administrative filing systems, confidentiality, information distribution, letter/report formats
• Ability to utilize mail distribution systems, provide reception support, respond to routine inquiries and direct telephone calls from clients and visitors
• Ability to maintaining inventory of supplies and office equipment by reporting malfunctions/issues and arranging service calls as required.
Communication and Interpersonal Skills:
• You have the ability to respond to inquiries in a tactful and diplomatic manner
• You have the ability to provide comprehensive explanations, convey information to clients, colleagues, courts, police and community stakeholders
• You are able to use written communication (including computer skills) to compose routine/standard correspondence and to ensure accuracy of content, grammar, spelling and punctuation when keyboarding/typing documents
• You have the ability to operate computer equipment and related word processing/software programs to transcribe correspondence, reports, probation and parole documents - to use database applications to enter, track and update client data.
Analytical, Reasoning and Organizational Skills:
• You have proven analytical and reasoning skills to determine what information can be provided to inquiries
• You have to ability to determine and realign priorities and to resolve competing priorities and conflicting meetings
• You can determine and realign your own priorities in order to respond to competing deadlines
• You have the ability to prioritize and manage workload flow, and use sound judgement when making decisions
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.