Apply By: Wednesday, April 21, 2021 11:59 pm EDT
Competition Status: Application Screening

Approximately 216 individuals applied for this opportunity.

We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

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Ministry of Government and Consumer Services
HR Service Delivery Division, Ontario Shared Services
Job Term:
3 Temporary Assignments up to 12 months with possible extension
Job Code:
I0802A - Human Resources41
$68,738.00 - $99,046.00 Per Year
Posting Status:
Job ID:

Flex your business and technical skills on the support to mission-critical systems and solutions that enable the delivery of enterprise human resources programs and services. If you are an integrator with exemplary communication skills and demonstrated ability of how to translate HR needs into user-friendly systems and applications; join a team that is dedicated to client operations.

About Us:
The HR Program Management Branch offers advice on strategic, innovative program and business solutions planning, development, measurement and evaluation to help HR specialists deliver services to managers and employees across the Ontario public service. The branch integrates policy and bargaining priorities with program delivery through change management and communication strategies and initiatives. The branch manages enterprise-wide employment and order-in-council security programs; employment transition advice and management; and promotion, outreach and coordination of student employment programming. The branch is also responsible for continuously strengthening the professional capacity of HR practitioners through human capital planning and a range of strategic programs and initiatives that build a competent and effective HR practice for the public service.

What can I expect to do in this role?

As a key player for business analysis, solutions development, process re-engineering, and business intelligence, you will:

• Provide advice to management and senior management on business improvement, systems and solutions projects, and business intelligence initiatives;

• Bring together stakeholders and lead concurrent projects to effectively deliver client-focused solutions;

• Develop and maintain effective relationships with HR and IT partners, stakeholders and clients to integrate fiscal, policy, collective bargaining, program planning and information systems needs with solutions; and

• Design, develop and maintain decision-making tools to report on HR service delivery effectiveness based on best-in-class data intelligence practices.

How do I qualify?

Communication, Interpersonal, Training and Relationship Management Skills:

• You have exceptional writing and presentation skills with a demonstrated ability to prepare and present briefing notes, technical documents, training, presentations and other materials for targeted audiences, including senior management.
• You have proven interpersonal skills and ability to establish and maintain productive relationships with colleagues, clients, partners and stakeholders.
• You display mature political acuity to deal with sensitive situations and interact with senior management.

Business Analysis, Measurement and Project Management Skills:

• You have demonstrated proficiency in business lifecycle management, process methodology and reengineering methods to plan and implement solutions that best enable policy, collective agreement or program changes.
• You are an expert at mapping business requirements to identify, assess and recommend improvements to business processes and systems.
• You have expertise in performance measurement theory and methods.
• You have expert knowledge and demonstrated skill in project management to oversee and coordinate multiple, complex projects to deliver results on time.

Leadership and Team-Building Skills:

• You have demonstrated leadership skills to work with minimal supervision, lead effective project teams, and mentor and coach colleagues.
• You can work collaboratively and identify opportunities and solutions for building the team's capacity to excel.

Information Technology Expertise:

• You understand information management and technology capabilities to translate business needs into solutions.
• You are proficient in the Microsoft Office suite, PeopleSoft, Cognos or similar software to analyze statistics, and create technical documentation, communication materials, reports and training packages.
• You can collaborate regularly with IT specialists to exchange information, discuss business requirements and resolve systems challenges with business solutions.

Additional Information:

  • 3 Temporary, duration up to 12 months, 315 Front St W, Toronto, Toronto Region
Compensation Group:
Management Compensation Plan
Consulting and Planning
Posted on:
Tuesday, April 6, 2021
  • The results of this competition may be used to fill future vacancies.

    The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Wednesday, April 21, 2021 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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