Apply By: Monday, October 4, 2021 11:59 pm EDT
Competition Status: Selection Process

Approximately 166 individuals applied for this opportunity.

Applicants who have best demonstrated how they have met the qualifications in the job ad will be invited by phone and/or email to take part in this step of our hiring process. This is your opportunity to show us how you best meet the qualifications outlined in the job ad. Based on the qualifications in the job ad, there may be a written test, presentation and/or an interview.

To learn about our recruitment process, visit our Hiring Steps.


Ministry of the Solicitor General
Justice Technology Services
North Bay, Toronto
Job Term:
2 Temporary up to 12 months
Job Code:
17158 - Systems Officer 4
$1,377.69 - $1,760.77 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Job ID:
Come and join our dynamic team of Information Technology (IT) professionals, where you will provide project leadership, advanced testing and quality assurance (QA) advice, performance verification and certification, and supporting the Justice Sector and its clients.

About the Ontario Public Service (OPS)

The OPS is one of the largest employers in the province, employing more than 60,000 people. Every day we are modernizing government operations and improving public services. We have a wide range of meaningful and rewarding career opportunities in communities across Ontario. We welcome new ideas and new people, encourage learning and development, and reward achievement. No matter the position, we live the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency, and responsiveness.

About Justice Technology Services (JTS)

JTS is responsible for IT services and support to the Justice Enterprises - Ministry of the Attorney General, Ministry of the Solicitor General and their external Justice partners - that enables transformation into a modern, effective, and efficient justice system.

What can I expect to do in this role?

In this role, you will:
• plan, co-ordinate, and report on technical aspects of testing/QA projects to ensure that applications satisfy corporate directions, I&IT standards, and client/user needs
• contribute advanced testing/QA advice and expertise such as providing technical input to I&IT committees, management planning, evaluation, and budgeting
• provide ongoing client service and co-ordination regarding testing/QA
• participate in/helping clients/users manage change resulting from testing/QA decisions such as explaining, leading, and/or developing and delivering technical education programs for clients and work teams
• perform related administrative activities such as participating in selecting and negotiating with vendors to develop contracts and Service Level Agreements; managing assigned vendors' performance, alerting management to defaults, providing work status reports, monitor costs, and others
• perform other duties as assigned

How do I qualify?

Quality Assurance Testing Skills/Experience

You have:
• experience in test management (Test Plan, Test Scenarios, Test Cases, and Test Execution) defect management (Defect Life Cycle and Triage) and Test Execution Reporting
• knowledge of software design and development methods, and general technical and functional use of application being tested
• understanding of the use of the application being tested, and the test tools
• demonstrated experience testing and implementing web and portal-based applications systems including COTS and SaaS
• ability to acquire and apply sound knowledge of clients QA needs and business environment, to define scope of work
• proven experience working as a tester in both waterfall and agile methodology projects such as working as a member of an agile delivery team

Technical Knowledge

• You have knowledge of QA Testing Methodology such as testing tools, processes and standards, and types of testing: Functional, Integration, System, Regression, User Acceptance, Migration/Conversion.
• You have an understanding of technology platforms: operating systems, database technologies, application development languages, client desktops, mobile, middleware, Web Services, and Service Oriented Architecture.
• You have knowledge of industry best practices and testing tools such as Azure DevOps, Atlassian JIRA/Confluence and SOAP UI.
• You have knowledge and understanding of CRM products such as Salesforce and Dynamics 365

Analytical, Problem-Solving and Collaboration Skills

• You have reasoning, planning, analyzing, and assessing skills for using testing processes to meet defined QA standards.
• You possess conceptual skills to see the big picture and assist in integrating QA/testing processes and standards.
• You have the ability to review and analyze client business requirements and other relevant documents for system changes and updates.
• You can collaborate with teams to identify and address testing/QA problems.
• You can develop and encourage team work, good morale, and high performance.

Communication (oral and written) Skills

• You have demonstrated written skills to document Testing artifacts (Test Cases, Scenarios, and others).
• You can write, explain, and present test related findings in a clear, well-defined, and unambiguous manner.
• You can establish effective working relationships and provide instruction for less experienced team members.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the  OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Additional Information:

  • 2 Temporary, duration up to 12 months, 21 College St, 3rd Flr, Toronto, Toronto Region or 200 First Ave W, North Bay, North Region, Criminal Record and Judicial Matters Check
Compensation Group:
Ontario Public Service Employees Union
Information Technology
Posted on:
Friday, September 17, 2021
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
  • T-SL-168590/21(2) - The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures, including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, October 4, 2021 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is

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