Apply By: Wednesday, March 23, 2022 11:59 pm EDT

Competition Status: Position Filled

Approximately 91 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Thank you for your interest in the Ontario Public Service.

PROGRAM SUPERVISOR

Organization:

Ministry of Children, Community and Social Services

Division:

Operations Division, North Region – Community Programs

City:

Kenora, North Bay, Sault Ste Marie, South Porcupine, Sudbury, Thunder Bay

Language of Position(s):

Both English and bilingual

Job Term:

4 Permanent

Job Code:

7A008 - ProgPlanEval07

Salary:

$80,595.00 - $117,142.00 Per Year

Understanding the job ad - definitions

Posting Status:

Open

Job ID:

176626

Are you looking for an opportunity to utilize your strong analytical, negotiation, influencing and planning skills in a service system management role? Here is your chance to demonstrate your expertise in the efficient and effective management of governmental and non-governmental organizations funded by the Ministry of Children, Community and Social Services.

If you have expertise in the planning, management, governance and service delivery of social programs, consider this exciting opportunity with the Ontario Public Service (OPS).

NOTE:
• The successful candidates will need the ability to travel regularly throughout the Region.
• The successful candidate will have the option of working from the following satellite office locations:

- 720 Robertson St, Kenora
- 435 James St S, Thunder Bay
- 5520 Hwy 101 E, South Porcupine
- 70 Foster Drive, Sault Ste Marie
- 621 Main St W, North Bay
- 199 Larch St, Sudbury

• Alternate work arrangements including flexible hours, telework (remote work), compressed work week, job sharing may be considered.

What can I expect to do in this role?

You will:

• Develop action plans to accomplish strategic and operational requirements
• Administer, manage and negotiate funding and monitor and evaluate service providers and the service planning process
• Provide policy and program direction, expertise and advice to agencies within the North Region
• Coordinate community responsive services consistent with ministry priorities, direction and legislative requirements
• Work with government and non-government agencies to resolve complaints, develop creative solutions and responses to service challenges and enlist collaborative partners
• Prepare complex briefing notes within tight deadlines to provide information and advice to senior management

How do I qualify?

Mandatory

Oral and written communications in French at an advanced level.

Negotiation, Influencing and Stakeholder Relation Skills

• You have consultation skills to deal with critical incidents, resolve compliance and service issues, and resolve conflict between service providers and clients.
• You have negotiation skills to reach agreement on annual service contracts with transfer payment agencies for funding, service targets/outcomes, service descriptions and accountabilities.
• You have interpersonal and influencing skills to work with agencies, municipalities and other community stakeholders to provide information on legislative and program requirements and manage change.
• You have a proven ability to plan and collaborate with community partners and stakeholders to establish approaches and protocols for service delivery within and across organizations, service sectors, levels of government etc.

Analytical, Evaluative and Problem-Solving Skills

• You have analytical skills to assess the impacts of agency decisions, identify and resolve service gaps, determine risks and mitigation strategies, analyze service plan submissions and recommend funding allocations.
• You have evaluative skills to review a range of financial and operational information, evaluate service delivery capacity and apply benchmarks to assess agency performance.
• You have problem-solving skills to develop options, plans and creative solutions to resolve funding, compliance and service issues with agencies and stakeholders.

Technical and Program Delivery Knowledge

• You have knowledge of public administration, organizational theory and practices, community development, social service delivery by transfer payment agencies to promote effective business planning and accomplish strategic and operational requirements.
• You have knowledge and understanding of municipal and social services issues and of government priorities related to areas such as violence against women and/or children services.
• You have knowledge and understanding of all areas of business administration, including organizational theory and practices, management principles and budgeting.
• You are able to interpret and apply relevant legislation, policies and programs.

Communication Skills

• You have strong written communication skills to prepare correspondence, presentations, reports and respond to information requests.
• You are skilled at organizing and conveying complex information in order to provide clear advice, recommendations and briefings.
• You have demonstrated experience in giving public presentations and facilitating and engaging a range of stakeholders and groups.

Project Management, Organizational, and Computer skills

• You have demonstrated experience in managing and leading projects.
• You have the skills and ability to develop and implement plans, monitor progress and monitor project deliverables.
• You can effectively balance a demanding workload in a team environment.
• You are proficient with computer applications for word processing, presentations, graphics and spreadsheets.

OPS Commitment to diversity, inclusion, accessibility, and anti- racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and theOPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario'sHuman Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Additional Information:

Address:

3 Bilingual English/French Permanent - Full Time, 70 Foster Dr, Sault Ste Marie, North Region or 435 James St S, Thunder Bay, North Region or 720 Robertson St, Kenora, North Region or 199 Larch St, Sudbury, North Region or Hwy 101 E, South Porcupine, North Region or 621 Main St W, North Bay, North Region, Vulnerable Sector Check (Fingerprint Based)
1 English Permanent - Full Time, 70 Foster Dr, Sault Ste Marie, North Region or 435 James St S, Thunder Bay, North Region or 720 Robertson St, Kenora, North Region or 199 Larch St, Sudbury, North Region or Hwy 101 E, South Porcupine, North Region or 621 Main St W, North Bay, North Region, Vulnerable Sector Check (Fingerprint Based)

Compensation Group:

Association of Management, Administrative and Professional Crown Employees of Ontario

Understanding the job ad - definitions

Schedule:

Category:

Health and Social Services

Posted on:

Wednesday, March 9, 2022

Note:

This ad is also available in French.
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Development Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
C-SS-176626/22(4)

Effective October 1, 2021, the OPS COVID-19 Safe Workplace Directive requires all Ontario Public Service employees to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.

Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated' under the Directive and will be required to attend a vaccine education program and undergo regular rapid antigen testing. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program but must undergo regular rapid antigen testing.

The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Wednesday, March 23, 2022 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code .

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca