Competition Status: Posting Cancelled
Approximately 88 individuals applied for this opportunity.
Due to operational reasons the recruitment for this position has been cancelled.
To look for other job opportunities that match your skills and experience go to Job Search. You may also subscribe to our Job Alert service to receive emails when new jobs open up that match your determined search criteria.
Thank you for your interest in the Ontario Public Service.
Client Services Representative - Designated Bilingual (English - French)
Organization:
Ministry of the Attorney General
Division:
Court Services Division
Language of Position(s):
Bilingual English/French
Job Term:
1 Temporary - Up to 12 months with possible extension
Job Code:
08OAD - Office Administration 08
Salary:
$24.77 - $28.80 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you a professional, self-motivated and detail oriented individual? Do you thrive in a fast-paced dynamic environment? If so, then we have an exciting opportunity for you to join our team.
What can I expect to do in this role?
As a Client Services Representative working within a team, you will:
• provide clerical, cashier and counter services to ensure the efficient operation of a court office
• receive, process and issue court documents, ensuring accuracy and completeness
• respond to telephone and counter inquiries
• prepare deposits for revenue and trust accounts
• compose correspondence and maintain filing systems
How do I qualify?
Mandatory
• Oral French language skills at the advanced level and written French language skills at the advanced-minus level
Technical Knowledge and Office Administration Skills:
• You have demonstrated ability to perform administrative/clerical functions such as filing/records management, record keeping and mail handling.
• You have the ability to interpret and apply relevant acts, legislation, policies and procedures relevant to the court operations.
• You have knowledge of court practices and procedures to process and prepare court documents.
• You possess keyboarding skills.
• You have proficiency with word processing, spreadsheets, databases and electronic mail software applications.
Communication and Interpersonal Skills:
• You have communication skills to exchange information and write correspondence and reports.
• You have demonstrated customer service skills to deal tactfully and effectively with a variety of stakeholders.
Analytical and Organizational Skills:
• You have analytical skills to review legal documents against laws, rules and procedures to ensure accuracy and completeness.
• You have mathematical skills to perform basic calculations and cash handling skills.
• You have the ability to identify and resolve discrepancies.
• You have demonstrated organizational skills.
• You have proven ability to work independently or as part of a team in a high-volume environment with strict deadlines.
Additional Information:
Address:
- 1 Bilingual English/French Temporary, duration up to 12 months, 161 Elgin St, Ottawa, East Region, Criminal Record and Judicial Matters Check
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Customer and Client Services
Posted on:
Monday, April 4, 2022
Note:
- This ad is also available in French.
- In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Development Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential. - T-AG-180042/22
- OPS Commitment to diversity, inclusion, accessibility, and anti- racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and theOPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.
- Effective, January 1, 2022, the updated salary range for this position is $24.77 to $28.80 per hour in alignment with the recently ratified OPSEU Unified 2022-2024 collective agreement.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Wednesday, April 20, 2022 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
