Apply By: Tuesday, May 24, 2022 11:59 pm EDT
Competition Status: Application Screening

Approximately 90 individuals applied for this opportunity.

We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

To learn about our recruitment process, visit our Hiring Steps.

SENIOR MANAGER, PRODUCT AND EXPERIENCE DEVELOPMENT

Organization:
Ontario Place
Division:
Ontario Place Corporation / Product and Experience Development
City:
Toronto
Job Term:
1 Temporary contract/assignment of 18 months with possible extension.
Job Code:
M1104H - Administrative Services71
Salary:
$90,348.00 - $135,178.00 Per Year
Posting Status:
Open
Job ID:
181117
Ontario Place Corporation is an agency of the Government of Ontario and manages Ontario Place, a site that features 155 acres of breathtaking waterfront property in Toronto. This iconic location is a venue for activities, live music, festivals, events and more. Ontario Place operates the Cinesphere, marina, parking lots, site rentals and management of Trillium Park and William G. Davis Trail.

We are seeking an innovative leader who will provide strategic planning and leadership as well as operational planning to support various programs and activations, development of customer experiences and refinement of existing business processes.

In this role, you will lead the development of business models for new and existing businesses in order to create and enhance visitor experiences, increase attendance and generate revenue. If you feel you can make a contribution to our growth and success, and the career below sounds exciting, we'd like to hear from you.

The Ontario Public Service (OPS) Leadership Behaviours defines what it means to be a leader:
• We are responsible for being leaders that demonstrate authenticity, accountability and courage.
• We are innovative by embracing positive disruption, having a future mindset and by developing each other, every day.
• We are collaborative by leading with a common purpose, being inclusive and driving people centered outcomes.

Diversity, Inclusion, Accessibility and Anti-Racism
The OPS is an innovative, responsive, and accountable public service that works hard to be diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable. Diversifying leadership teams is a top OPS priority with the goal to achieve parity with the Ontario labour force by 2025 for the most underrepresented groups (Indigenous, racialized and persons with disabilities) in leadership positions.

To advance this goal, the OPS is collecting socio-demographic information that will help to address potential barriers and achieve equity in hiring. You are requested to complete the voluntary survey and contribute to building a more diverse, anti-racist, inclusive and accessible OPS.  

The OPS invites all interested individuals to apply and encourages applications from Indigenous and racialized individuals, and persons with disabilities.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. Visit theOPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint to learn more about the OPS commitment to advancing racial equity, diversity and inclusion.
 
The OPS offers employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario'sHuman Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:
• Provide senior level strategic direction and leadership in the development, design, implementation and evaluation of strategies and long-term business solutions through programming, activations and partnerships to address and support the corporations transforming business needs.
• Manage the planning, marketing and operation of the Cinesphere, on-site venues and programs that contribute to revenue generation and visitor/client experience goals.
• Lead the tendering, negotiation and management of contractual agreements with major service providers and contractors responsible for supporting Ontario Place's programming and operations of the various venues.
• Develop strategic plans on various programming and partnership initiatives for future business opportunities on the site and marketing that support revenue and market share growth.

Please note: Attendance at the office will be required five (5) days a week during the operating season and a hybrid approach for remote arrangement will be available during the off-season.

How do I qualify?

Strategic Leadership Skills:

• You have leadership experience and the ability to inspire, engage, motivate, develop and mentor staff to deliver results during on-going change and transformation.
• You are a collaborative leader and have incorporated the principles of inclusion and diversity across all elements of your management style.
• You have demonstrated success in fostering an environment of continuous improvement, creativity and excellence.
• You have experience leading complex projects, effectively utilizing resources and prioritizing tasks to deliver results.
• You have excellent analytical and strategic thinking skills along with a strong sense of political acuity to deal with a variety of sensitive issues
• You can manage a team, and you can plan, organize, and coordinate the work of the office to ensure effective and efficient business operations.
• You have strong relationship-building and negotiation skills and a demonstrated ability to develop and nurture business partner relationships

Technical Skills:

• You demonstrate knowledge of financial and administrative procedures, to develop, manage and control allocated financial and material resources, including developing annual budgets and managing assets.
• You can assess the effectiveness of all change and transformation initiatives and ensure a smooth transition and Corporation-wide implementation of transformation initiatives and projects.
• You have proven project management skills to coordinate multiple complex and time sensitive initiatives.
• You can prepare strategic business cases, feasibility assessments, and briefing notes.
• You have demonstrated knowledge and experience in business development and strategic planning to support initiatives and strategies that will stimulate visitor growth, customer loyalty and successfully market Ontario Place service offerings.

Communication and Interpersonal Skills:

• You can establish and maintain strong working relationships with key internal and external partners and stakeholders to ensure timely and accurate information flow and identification of issues.
• You have experience presenting options and strategies, and providing sound, strategic advice and briefings to senior executives.

Technical Knowledge:

• You can identify market trends, visitor needs and related business operations to provide leadership and marketing direction to support the development and delivery of effective programs and revenue generation.
• You have knowledge and hands-on experience with theatre and production practices including an understanding of theatre operations, projection, audio visual and technical systems to oversee theatre operations and other programming venues on site.
• You have the ability to troubleshoot and resolve technical, functional, and scheduling issues efficiently.

Why work for the Ontario Public Service

The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.

We offer:
• Competitive compensation and benefits.
• Flexible work arrangements.
• Collegial and professional work culture.
• Career growth and development opportunities across multiple business areas.
• On-the-job training to support your success in the role.

Additional Information:

Address:
  • 1 Temporary, duration up to 18 months, 955 Lake Shore Blvd W, Toronto, Toronto Region
Compensation Group:
Management Compensation Plan
Schedule:
6
Category:
Management and General
Posted on:
Monday, May 9, 2022
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, May 24, 2022 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario's Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

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