Business Analyst

Do you have HR Information Systems experience? Bring your expertise to these exciting opportunities with the Pay and Benefits Business Solutions Branch at the Ministry of Public and Business Service Delivery.

About Us
Our vision is to deliver client-focused solutions and change for the Pay and Benefits Services Division and its pay and benefits clients.

We do this through the implementation of effective planning, project oversight, project-specific change management communication, and training and partnership outreach.

About the Ontario Public Service (OPS)
The OPS is one of the largest employers in the province, employing more than 60,000 people.

We are re-thinking how we deliver services through various initiatives, modernization initiatives and how we access and deliver critical services remotely. We are striving to enable a future-ready OPS workforce through technology-focused enterprise-wide strategies.

The OPS offers a competitive compensation package. We support career and leadership development, invest in learning opportunities, recognize team and individual achievements, and support flexible work arrangements.

No matter the position, we live the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency, and responsiveness.

Note: The successful candidates will have the option of working from the following office locations:

• 222 Jarvis Street, Toronto
• 777 Memorial Avenue, Orillia
• 200 First Avenue West, North Bay
• 189 Red River Road, Thunder Bay

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

You will:

• develop high-level business/user requirements in support of legislative and corporate policy changes;
• lead small inter-disciplinary teams to implement WIN system changes;
• investigate and gather business process needs related to human resources and payroll systems;
• conduct business analysis of proposed changes and make recommendations;
• develop strategies to meet service delivery objectives.

How do I qualify?

Technical and Analytical Skills

• You have knowledge of business analysis and project management theories, including best business practices, performance measurement, bench-marking and business process re-engineering.
• You have knowledge of system analysis design, application engineering methods and techniques and business system applications.
• You have demonstrated skills in/knowledge of HR Information Management systems related to human resources, payroll, absence management, benefits administration, and time and labour.

Project Management and Organizational Skills

• You have experience managing multiple work projects with competing priorities and fixed timelines, from requirements definition to deployment.
• You can oversee testing strategies and change initiatives.
• You can lead high-level client consultations to determine business process needs and requirements.
• You have knowledge of project management functions.
• You have strong organizational skills to prioritize work and project activities.

Communication, Consultation and Negotiation Skills

• You have strong communication skills to interact with clients and provide customer-focused service delivery.
• You can prepare reports, project documentation, and business cases.
• You have excellent consultation skills to lead discussions with clients and diverse user groups.
• You can facilitate problem-solving and negotiate with stakeholders to resolve issues.

Human Resources Skills and Knowledge:

• You have knowledge of legislation, policies, practices and procedures relating to human resources, and pay and benefits.
• You can understand the impact of legislative changes on HR and business operations.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Wednesday, August 17, 2022 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.